Recent content by werhol2303

Tlpeter, Blocking long distance works. What should do to block LD but allow local calls out? Local numbers start with 301934xxxx. In to the user's tab "Shortcode" I put in shortcode 8N N Busy 51(ARS) and the ARS 51 inludes Code Telephone# Feature Line Group Id 911...

I had the IP Office installed 4 weeks ago so I don’t know much about it (trying to learn). How should the ARS and short codes be setup to block the long distance calls and allow making local calls 301-934-xxxx? To go out users dial 8 then the desired number. Short code for that is 8N. My ARS...

I'm running IP Office 500. How can I restrict long distance outbound calls for certain extensions?

I'm on 4.2. Thanks!

Is replacing PRI modulein IP Office 500 as easy as shuting down the system replacing module for new one, powering back up then run the upgrade?

Thanks guys. That helped

I have IPoffice 500 and Vicemail Pro 6.2. How can I determine which number should I dial to reach my voicemail from outside?

I just fund out that it is possible that AT&T send loopback for testing but then thay don't take the loopback off. I didn't install the system. Vendor did.

I didn't mention. When I reboot the phone system it comes back to normal

I have couple weeks old IP Office 500. I have one PRI connected to the system. At least ones a day users can’t receive call or call out. When I log in to the IP Office System Status I see in black that the trunk was out of service and in red “loopback present: Near End Line”. I’m assuming that...

mforrence, Can you direct me how to make a login code? I'm new to IP Office.

I have IP Office 500 4.2(4) and Office Manager 6.2(4). When I upgrade user’s phone set from analog to digital I change the records in the Office Manager then I save conf file and I do merge. When I call upgraded user extension to test it the digital phone doesn’t ring, instead the old analog...

I try to add the ext to coverage group but can't do that. The ext doesn't exist.

Thnaks for all that but how to setup extansion?

Stupid question. How to setup simple extension with voicemail and custom greeting?