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Recent content by Sean5150

  1. Sean5150

    Backup of VM Pro

    Whenever I backup voicemail pro I just manually 'Export Call flows' within the VM pro client and to get all the messages and greetings I copy the; wavs, greetings, accounts, and I think theres one more but I forget. You must export the call flows to keep all the programming intact as a config...
  2. Sean5150

    46xxsettings file for 9641g CC

    People 'fat-finger' occasionally and many use styluses. The company I am with purchased about 2,000 of these before I came on board and honestly I would have opted for 9611's. The touch screens aren't THAT bad and they do work in the call center. I think having such a mix of people of...
  3. Sean5150

    46xxsettings file for 9641g CC

    We have about 2,000 of these deployed in our call centers. make sure to set 'HEADSYS 1' in the 46xx settings file or else the phones wont stay logged in when using a headset.
  4. Sean5150

    Remote WIreless DECT Extension?

    I would suggest using a p2p VPN with a device to connect back to the concentrator because the D100 itself cannot hold up the VPN alone. ex: aruba, cisco etc...
  5. Sean5150

    96xx Call center phones

    Set 'HEADSYS 1' in the 46xxsettings.txt file then reboot the phones. This will fix the issue where the agent is logged out a few seconds after logging in. We ran into this deploying a call center with several hundred 9641G phones. It will make the headset button ignore the switch hook under...
  6. Sean5150

    Waiting for a Line - SIP Trunks

    Oh and also, do incoming calls come in right away?
  7. Sean5150

    Waiting for a Line - SIP Trunks

    Im assuming this is already done but if you moved from analog or another type of line do the following; 1. If same line group ID is entered in ARS then change the old lines to 'out of service' or change the line group ID 2. I have seen SIP channels get hung up if RTP relay is NOT enabled. So...
  8. Sean5150

    Issue with 6.3 Template install

    I have run into this issue into the past and the fix was a system platform patch provided by Avaya.
  9. Sean5150

    VOIP Speaker Phone for Conference Rooms??

    Avaya 1692 for H323
  10. Sean5150

    SD Removed- IP phones say " system not licensed"

    You are way over thinking this.... plug the SD in the system SD slot and reboot the phone system.
  11. Sean5150

    New IPO 500 version 9.0.0.0 build 829 default password not working.

    you need to upgrade your manager software to 9.0. You will not be able to open the config with 8.1.
  12. Sean5150

    1403 digital question

    Do you have an appearance programmed on the button with the red button lit up?
  13. Sean5150

    Internal Twinning can't intercom.

    Do you have call appearances programmed? Is the IP phone the primary?
  14. Sean5150

    Voicemail Pro cannot connect to IPO server edition.

    I'm assuming you run the VM pro client on a PC on the network to make changes to the VM config. Make sure you don't have VM services running on that PC or you can have some funky issues.
  15. Sean5150

    New to Avaya

    Whats your email? I'll try to help you.

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