Recent content by pjazz

I've called scansource before and a lot of times I knew more than they did.

Thanks. I have it set in user rights. I tried changing the ext to a different location with no success. I'll try and do some monitor traces and contact Avaya if I can't figure it out.

Any one experience problems with operator breakout? Seems like after I upgraded to 9.19 all I get is dead air when pressing 0.

Are we talking about the same thing? I'm referring to "Advertise Callee State To Internal Callers

Never mind found it under user telephony settings.

Does it work by default or do you have to turn it on?

Does 10 offer the feature where the calling party shows that there on the phone? I heard that feature might be coming out.

T1 Uses all 24 channels. PRI uses 23 plus Dch for signaling. The customer is the one who wants me to chase this gremlin. I think as long as the 23 channels are up then we shouldn't be trying fix 1 channel.

Hi all, I have an IPO 500V2 9.1.9 This system is using a dual PRI card. The first circuit is a PRI and the Second circuit is a T1. The T1 is specifically used for long distance and incoming 800 calls. We recently noticed that incoming 800 calls were not coming in after I upgraded to 9.1.9. I...

Thanks it ended up being a problem on the network. Replacing one switch and rebooting a routing switch fixed the problem.

I've been working on an issue with a CS1000M for 2 days now. We initially were having power issues with the managed switch which would go down and loss connecting to the CPDC cards and MC32s rebooting the switch and the CPDC cards usually fix the problem but one day all of a sudden all the IP...

Ended up reinstalling UCM software.

Thanks for the reply. The only problem is I can't communicate with the UCM as I don't know the IP.

Hi guys, I recently configured and IP office 9.107 with UCM . I went thorough the ignition process and all seemed ok. When I Plugged a phone in it says vm not running. In system monitor it says operational but Ip address say 0.0.0.0 and in ip office Manager under VM I get 0.0.0.0 for the...

Thank intrigrant I'll try that.