Ip Office mode 1

[pjazz]

Happy Friday. Is there a way to access another persons mailbox in IP office mode?

 

[ogTOKYO]

why dont you *36 and log into the other persons extension and check the vmail?

 

[pjazz]

what if its a hunt group mail box? Using a 7000 series phone.

 

[ogTOKYO]

You'd have to use the short code for hunt group mailboxes from what I understand; not sure what yours is but you'd set one up as such:

*99 or what-have-you
Voicemail collect
"?HuntGroupName"


I hope this helps.

 

[critchey]

I believe in 9.1 they stopped letting you use a shortcode to go directly to a mailbox (even with the extension in the shortcode, it will still ask for the extension and password). Easiest way is to make a shortcode just like *17 but with no U in it. You need to have a voicemail password set to do this.

If your system is not 9.1 the above suggestion should work just fine.

 

[intrigrant]

I believe in 9.1 they stopped letting you use a shortcode to go directly to a mailbox

Nonsens, what makes you believe that?

Shortcodes still work, even on R10, create a shortcode like this:
SC=*81XXX
TN = "#"N
Action=Voicemail Collect
LineID = 0

You need as much Xs as the length of the phonenumbers, in this example the length is three.

Each user must have a VM code set.
Dial *81399 to access the mailbox of user 399, enter the VM code and you'll get the message "You have" x or "no" "new messages"
If only one user needs access to a VM box of another user or group add "V399" in the user source number field that is for th user whom needs access to the VM box without a passcode.

 

[critchey]

I had a 9.1 system that I tried this and it still asked for an extension and password

Shortcode: *250
Feature: VoicemailCollect
Dial: "?250"

Maybe my issue was using the extension number instead of the huntgroup name?

 

[amriddle01]

You need to add the source number to make the extn trusted

 

[critchey]

Oh derp your right I bet I missed that on that previous system.

 

[pjazz]

Thank intrigrant I'll try that.

 

[derfloh]

@intrigant
Must be "?"N in that example

 

[intrigrant]

Yes, I forgot to mention.
A "#" is for leave a message(speak) and a "?" is to retrieve messages(listen)