Win 98 Second Edition shutdown problem 16

[dachang]

Hello,<br>
As you may or may not know, Win98 Second edition has a shutdown problem in which the &quot;windows is shutting down&quot; screen just freezes when you attempt to shut down your PC.<br>
I have gone unto the microsoft web site to investigate. It is a documented problem which Microsoft suggests that we follow a bunch of detailed steps to troubleshoot our software and our hardware. They then suggest that if all else fails, to apply a patch that they provided.<br>
I did apply the patch to each PC on my network. They seem to work fine for a little while, but the computers seem to regress back to the point where they can no longer shut down again. Here are my opinions/questions:<br>
<br>
1) it is very clear that the shutdown problem is Win98 Second Edition specific. The problem lies with Win98 SE, and not our software/hardware. So why is Microsoft suggesting that we try all these steps to troubleshoot our hardware/software?<br>
<br>
2) the patch does not work permanently, as the computers just reverts back to their original problem after a while. Does anyone else have any suggestions?<br>
<br>
My network consists of brand new Compaq Prosignias (PIII 450, 128 RAM, etc.) with the latest drivers. I just don't think it is my hardware/software. <p>D. Chang<br><a href=mailto:dkc@llsi.com>dkc@llsi.com</a><br><a href= > </a><br>

 

[Guest_imported]

I work for a Computer Repair company and we built a 1 Ghz system. It worked fine until we put in a net card and installed protocals and such. It hangs on Restart and Shutdown. Not to mention it won't even restart properly when I install the MS patch. Whereas it may with some systems, I don't believe it has to do with mapped drives considering we don't have any right now. <shrug>.


Adam

 

[onegurl]

We had this same problem. We did not feel it was related to the mapped drives issue, but applying the NDIS fix worked - albeit temporarily. After 3 weeks, the fix had to be applied again. In the end, we ended up moving the machines to other OSs - WIN98 (not SE) and Windows 2000. No problems since.

 

[ShadowPCS]

I tried changing somthing in Power Managment in the BIOS and unchecking the two Power Profiles and it still does the same thing. This is a customers new system so it's not like I can say: &quot;Hey, when you shutdown your computer, can't you click on that Rundll.exe shortcut instead?&quot; So right now I just have to keep searching and trying stuff. If anyone has any ideas, then great. All we've done is install a net card and protocols. Later.

Adam

 

[digenis]

I have the same problem since I installed a network card on my computer. It's a generic NIC that I got from ATT Broadbant so I cannot really contact the manufacturer for this. The PC shuts down just fine...if I physically remove the card from the PCI slot. I've tried many things (including the MS patch) but nothing seems to work. Any ideas??
Thanx
PS I found an elaborate document (with solutions) for many of the shutdown issues at

http://www.aumha.org/a/shutdownz.htm

 

[90814]

After clicking on your link below and saw only one word:
&quot;Sound&quot; My problem started right after I changed some of
the sounds (start-up, error-sounds, closing-sounds, etc.)

Now I just wait about 2 minutes then I shut down I
only have the problem once a week now. Will try some of
the above suggestions.
K90814

 

[ShadowPCS]

I thought the problem was over when we found out that the Power Saving feature and the netcard was using the same IRQ. So we freed an IRQ and set them to use their own. It worked at first. Then I installed drivers for MSs Keyboard and Intelli mouse combo unit and things when down from there.

 

[Guest_imported]

Problem can come from lots of sources. #1 Power managment - Disable it in BIOS. #2 Needed Chipset update, Find maker of mainboard and get update for chipset. If Windows NT get newest HAL. For Windows 98 on a AMD chpset get AMD's AGP / Miniport drivers + EIDE. #3 The SCSI drivers being installed on a system without SCSI drive ! , Installing some updates for 98 will install SCSI drivers - FIX , remive any ASPI*.vxd or ASPI*.drv in SYSTEM or ISOUBSYS folders, reboot. Also delete any of the following :
Apix.vxd
Scsi1hlp.vxd
Scsiport.pdr

Good luck

 

[daryl01]

Guy if you have any problem for shuting down.First you can try to update your motherboard bios.If still the same problem try to check your power switch if you are using ATX casing or the power management in the cmos.As what I know sometime my customer have install a Norton Anti Virus and it cause the system to hang because of the auto protect. If you guy have any problem just let me know.

 

[paulwood]

owilde,

url as requested

http://www.microsoft.com/windows98/downloads/contents/wurecommended/s_wufeatured/win98se/default.asp

 

[Guest_imported]

Check this link out. It's got some good links and covers most 98SE shutdown problems.

http://209.155.180.149/win98-52.html

Hope this helps and good luck!

 

[Guest_imported]

I have read up and fixed many computers that have experienced this particular problem. In most cases the problem lies in a faulty mapping and has NOTHING to do with the fact its a Compaq, Dell, IBM, etc... Yes you can download the mapping drivers off of Microsoft directly simply by going to the Windows Update site (Start/windows update, and follow the directions). Tho the problem can also lay within a faulty hardware installation or faulty driver installation. This will also cause your system to stop responding during the shut-down screen. This can easily be fixed by either going into your hardware monitor (start/settings/control panal/hardware manager [tab]) and seeing which hardware drivers are not installed, or run a system check to see if there are any errors withing the programs or hardware on your machine. Either one of those will in fact solve the problem. You can also find solutions by going to a major search engine and typing in &quot;windows 98 shutdown problem&quot; or something along those lines. Again this is not a manufacturers problem it is a simple windows 98 conflict.

 

[Madman405]

I just reloaded Win98se and found it not shutting down also. I loaded the fix and discovered that I was not waiting long enough. It seems to take over 60 seconds sometimes before my system shuts down. I have no problems with shutdown since the patch.

 

[Guest_imported]

I had this same problem, and all I did was change my pci slot setup. My soundblaster live was in the first pci slot and my ethernet or modem(long time ago) was in the second slot. This screws up the shutdown so what I did was move the ethernet card to the third slot and left a space in between the soundcard. There is some kind of conflict with the pci configuration and doing this works great.

Hope this helps...

 

[marchristensen]

I had a similar problem - could not physically shut down, unless I pulled the plug. Resolution (thanks to the great posts on this site) was to change the Bios setting that says - Power back on after power failure - to NO. Worked like a charm.

 

[mhughes]

You can set your system to the way it was before.

http://support.microsoft.com/suppor...=Q221512&rnk=1&src=DHCS_MSPSS_gn_SRCH&SPR=W98

 

[Guest_imported]

Had the Shutdown problem with Win98SE as well. I tried fooling around with the BIOS: I turned all Power Management off and set &quot;PnP OS installed&quot; to &quot;Yes&quot;.

My newly installed Win98SE didn't like the bios change (it had &quot;PnP Bios&quot; listed with a &quot;problem&quot; icon next to it). But voila, after the reinstall the darn thing actually shuts down like it should...

 

[jsams]

Have 2 T-bird Athlons (800mhz) networked with a Cyrix MII-300 (300mhz) running as a file server in small network. All running Win98SE and all 3 having problems with shut down. Tried the shutdown patch and like everyone else it worked for a while. Downloaded the &quot;mapped drives&quot; patch and installed and all three machines are shutting down every time, immediately. So far so good! Note, I have at most, 5 network drives mapped on one station and the patch notes problem starts with 8 or more I think. Thanks to those contributing to this thread.

John

 

[Guest_imported]

There is another possibility no one seems to have addressed.
shutdown problems can also be caused by incompatibility with other IDE devices. On one network I looked after the seagate tape drive in use prevented the server from shutting down, however if you exit to dos first the turn off you PC it will not lock. I have also found the MS patch has worked well

 

[Guest_imported]

Nothing wrong with Win 98se. The problem is with McAfee anti virus. When I dissabled the software, 98 shutdowns like a baby.

 

[deke40]

I tried a lot of the fixes mentioned in this thread but nothing worked. Then I ran across a suggested fix that I thought couldn't possibly work but it did. Disable the Exit Windows sound wave.