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Hi, This question for mikeyb123. Can you please let me know the two variables pos_check_cv and exp_check_cv how we declear. do we give certain valve initially and declear as integers.

Thanks guys, I will try them and let you all know

I need to announce to the callers their position in queue. Can some one have a sample script that this job. I can implement with annoumcing wait time.

I know how to navigate the BLUE Database. To get into the DATA BAse I nned the password. I thought you might know this in a back way to hack into the database

This question is for yyrkroon You mention in a pervious thread Under Default Password that when you don't know the sysadmin password, you can hack into the BLUE DB and rewrite the user profile. Is it possible to let me know how you can hack into the BLUE DB. Thanks

The following Registry files as well data files need to be backup. You may do the backup in two ways. Manually usinf copy to a network drive or using Win 2003 backup utility. All the details found in NTP 297-2183-117 from page 963 onward.

SCCS 5.0 can be Install with Co-resident with Web Client in the same server if you Using OS 2003 machine. This is very simple

You Install Web Server software in a different PC, Which has a Nic Card that connect to Customer Lan. In Web Server Config there is a place to put the SCCS Clan IP adress as well Multicast Address same as SCCS server. In SCCS server enable Multicast, then the two servers are connected together.

All agents are in the same ACD gr. Is there call Forced prog in ACD

If you do a CPTrace from the PC you are faxing out, check the VPIM has the FQDN.

For 'HotDesking" to work in Meridian you need either MAX or Symposium. With either of them you can use HotDesking via HSL on MAX or via Elan in Symposium.

Do you know the software rls. If you can print the iss in LD 22 with the modem number I might be able to help

There is a specific patch written for this issue for rls 3 CPP processor. it is mplr 19557.

The simplest way for time cf is using Call redirection by TOD Ref to NTP 553-3001-306 Using IDC and ATT is messey for one Fax extn.