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now if I do that, that will impact their priviate primary extensions?

GOTCHA - with the limitation of 2 fowards since it goes from 6840 to 36840 and then 36841, VM 7999 will never pick up. What do you recommend on setup? ring phone 1, phone 2 and then vm?

I need to have ext 36840 ring three times and then 36841 ring three times and then drop into voice mail. I created a phantom extenson of 6840 so the call forwarding would not impact the reps primary line.

hi KCFLHRC - I put SFA in CLS. I test dialed 6840, it rang to 36840, and then rang to 36841 but 7999 vm never picked up. SOmething else?

I built a phantom to ring one station and then after 3 rings, rings to the 2nd station. After ringing the 2nd station, it has to cover to voice mail. VM is not picking up which is my hung 7999. Am I missing something? TN 248 1 15 03 PHANTOM TYPE 500 CDEN 4D CUST 0 ERL 00000 WRLS NO DN...

I have created a phantom that hunts to my first extension and then then from the phantom DCFW to my second extension. However I am running into the issue that it will never go to voice mail. I do not want their personal extensions impacted: below is phantom and extension one.can anyone assist...

What is the simplest way with just 2 phone extensions? Thanks for the hlep~~~

Hi, it's been awhile on programming. I need to have calls ring to one phone extension & then after 4 rings, ring to another extension and if no one answers, go to a general vm box? MCR would ring all of the lines?

what should be set under MAIL OPTIONS: MACHINE NAME is set to exchange server alias, i had the mss address in there. should this be the exchange server or the smtp server

under external hosts, i added the exchange server address, relay is alllowed from the mss server. I chanaged from smtp server address and selected the exchange server as the machine name. and tested the email and still showing relay is set to 127.0.0.1 so if i understand the relay is suppose to...

MM 5.1 1 MAS/1MSS

Hi, my mailbox machine name is my smtp server address. were is external hosts ste? kenmeans - where do i change the relay address? thanks fro yor help

This is the error received in smtp log. [06/20 14:33:44.755923]-[9102]: Relay attempt from John.Doe@mss.xxxx.com [06/20 14:33:44.755966]-[9102]: localhost.localdomain [127.0.0.1] [06/20 14:33:44.756002]-[9102]: 51455 [06/20 14:33:44.757175]-[9102]: Network I/O Error from...

Yes, the COS is set to allow email amd vmsc has it enabled. the log does not show that it is even sending it via smtp relay.

I have 1 MAS/1MSS separate servers and trying to setup to allow email notificatin when a new message is received. I checked with the server group and mss server has been added to allow smtp relay from the mss server. Checkd on the smtp logs, it does not show that anything is being sent from our...

thanks - I will have to get with our vendor. They are stating no, hve never had to transfer nor heard of it.....what costs are associated to transfer?

do you know what the process is? no one has heard of having this done.

Hi Can anyone tell me if possible to transfer CallPilot 100 licenses from one system to another? I have a location that closed and moved users to that system...both have CallPiliot 100. My vendor is saying no way to do it and traying to sell me more.

disregard....its hh:mm:ss...looked everywhere and was on the report when you run through web.....

Hi, it's been awhile in running reports. What is the interpretation for the time? I am running Daily Skillset performance and time is showing under maximum answer delay is 00:11:50 - Just to confirm its HH:MM:SS? I appreciate your help!