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Could anyone confirm that when using the thick client in AIC 7.x the only way to edit the auto answer settings is through the vtel.ini on the local machine? At this moment we are deploying the new interaction center. Due to differences in the auto answer feature, and central distribution of the...

you can check if its installed by entering the setupaas command

go shell almclear -a

did you setup the huntgroup correct? the voiceports all need to be programmed the same execpt the last one. also check the coverpath.

thanks, can you give us the source of this information?

first of all check your firmware. there are some issues with tn2501ap

i think you best setup this restriction thing to prevent toll fraud with your COR...

if you want to seperate the G650`s you need at least 1 IPSI per gateway. If you want to stack more than one G650 you will have to use the TDM cable and can not seperate them.

this AES server is the new stuff. you can also hookup a nice logger and cls to a MAPD TN801 board. Its the old cti board and is very easy to configure. off topic: In the new communication manager 4 release you can listen to a station, even when using Nice or Witness that boath use service...

Well, there were some roumers that its possible to run cm 3.x on a blade tn2402 processor but it would be a different release than available. i guess avaya forces their customers to upgrade to a S-series server with this software release. Officialy its not possible to perform this action.

you can count on lots of issues that are inherent for this qsig link. I went to this nightmare a couple of weeks ago. Due to big troubles with a Dect R2 sytem on communication manager 1.x avaya decided to replace the dect R2 with an Integral I55 networked through qsig. The final result after 3...

for cm 3.1.2 there is a feature on the station form on which you can enable or disable customizable button labels

login to the system. then: add subscriber xxx name the subscriber give the extension in the pbx a coverage path to the huntgroup of the voicemail(usualy hunt 99)

i guess you go into the switchlink administration to define the number of digits a subscriber can have.

A TN771DP is required if you have trunks in that port-network. (G650)

calls come into the pbx by trunks. cdr(cost detail record) measures on the trunk(s). So if you setup a CAS and ip-services which is called CDR and connect them through the lan you should be good

enable announcement-board <mediagateway announcement board location>

i also have had several of these. Seems like there is some structural problem with G700

we will try it Wim, thanks! :-)

we have the problem that my customer wants to upgrade to a usb dongle for bcms and avaya is asking 2300euros for 10 supervisor licenses. Therefore we tried to install a parallel pci bus card in a HP360 server. The problem is that parallel ports on a pci bus use higher memory hardware allocation...