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No one?

Make sure one side is set for NETWORK side signaling and the other USER side.

If I am thinking correctly... the observe function can be done on a basic ACD without symposium, and is a switch/pbx function.. Agents on the pbx are have position ID's. Agent ID's and their names, different skills, are all symposium thing.

what do you get when you call the outside number?

check the gateway and see what your sending out to the carrier when you dial out. try xxx-xxxx and xxx-xxx-xxxx some carriers require 10 digits all the time, some 7 depends on how the pri was setup.. assuming these are pri's. do you have more than one PRI on the gateway? is there a...

LOL run the UPS from a generator... :-)

Is your "symposium" two servers CCMA and CCMS? if yes both of their times have to jive, download NET TIME freeware app that will sync the clocks to a NTP server and put it on both CCMA and CCMS. Set it up to update often shut off the windows one... windows built in doesnt work right (for us...

i can give you the nortel side config... I didnt do our CUCM gateway end. Let me know if that helps...

new to 9.0.X they now have an astrisks like feature for the remote destination that requires the remotely answered phone to press 1 to accept the call. To keep from laning on the remote voice mail system.. I want this feature to work, but it just doesnt... I found a post that suggested i...

I have sharepoint foundation 2010, presence works in outlook, and WILL work when i open a fresh browser and go to my sharpoint server. Presence shows, if i reload that same page presence stops working. If i close the browser and re-open it go to my sharepoint again presence works... if i...

No one huh?

so i ordered some windstream trunks... the order was originally for 2 pri hand offs 24 channels each. they goofed the order and had me setup for all 48 channels compressed and setup for 1 pri hand off. should i want compressed isdn pri's in the future how can i use them with my cs1000 what...

i did not know that... :-)

I swapped the mgate card with one from another cabinet... i have a yellow flashing light that i have not researched yet, i assume its no good :-) when i swap mgate cards the yellow light stays in cabinet 4-0 so im going to go with call pilot card... crap.... that sucks...

TM.... :-) Its what we use for reporting and costing.

other than just outing and rebuilding is there an easy way to move the TMDI from one slot to another?

No one huh?

If this helps my callpilot has 16 voice mail ports, 24 ivr ports and 24 access ports. The access ports are the only ones giving me trouble.. I have 3 mgate cards each in a different cabinet.

ha yes... your right.. it would have to be a night call forward on an acd..

i left the office for the day, i dont recall what model. I know this will get you closer though, its the rack mount version, that connects to the MGATE cards via Ethernet cable. 1006r? if i recall correctly.