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Disconnect supervision was set as instructed still we only get notofication of 911 calls not the ability to listen on the call

What is needed to service observe 911 calls? I have multiple sites the all use crissis alert and not all can service observe a 911 call most just get a notification that a call was placed and by what extension placed it. I cant seem to nail down what is differnt at these sites.

I am having a slight annoyance with some VPN hardphones. Everything works but not right away When the phone trys connecting to the concentrator I get an IKE passphrase 2 error and I have to go and manually adjust the IP SEC Parameters and change the Diffie-Hellman group setting from none to 2...

Instead of seperate Auto Attendants you should build a vector and keep the annpuncements local to the LSP so in the event you lose connectivity to the main site you stil have at least your AA working as a vector

Trying to setup outlook client when I try to change settings I get the following message "Unable to connect with a Message Application Server" I input the IP address on MAS1 and it updates to the name but I cannot make any changes. Am I missing something or is it my server?

Can anyone confirm or deny the R5.0 is GA for purchase and install?

cha the station to a vector with a vdn that routes the call to the 1 extension

Here is the list trace both dialed 9(ars) and the full number: list trace station 63914 Page 1 LIST TRACE time data 12:29:21 tone-receiver 01B0104 cid 0x1cf 12:29:21 active station 63914...

The list is owned by an extension. You need to figure out which subscriber owns the extension and add the lists.

Nothing in digit conversion table and multiple locations not turned on in pbx

Its putting in just the udp entry and sending it over the Ip trunks. I never see the full number. This is at a differnt site than I am at but I can hear more than our 5 digit dial plan being dialed but only see the 5 digits in the trace

I tried setting the cor and cos the same on 3 phones but to no avail

Im scratching my head. I have a fax machine that when the user dials out the full number the system sends it aar over IP trunks but if the same user dial the full number from there digital phone it goes out the PRI. Is there something I am missing?

Try dialing your paging access code followed by a pound "#" and you should be able to do a page only if I am underatanding your issue correctly.

Digital Public Key Infrastructure (PKI) security certificates are used for data encryption on secure communication links in several Avaya products. By design, security certificates expire after a period of time, requiring system administrators to update them periodically. This advisory is to...

Having Trouble conf 2 outside trunks. I have gone trough and check all the various settings. trunk 2 trunk xfer.... I know I must be missing something and was hoping someone could jog my memory with an "oh yeah why didnt I think of that". Right now trunk 2 trunk is set to restricted Proogix 9.5...

Have you recycled the carriers? If you can connect it to a new cable. If you can on a weekend run a short piece of cable punch it down straight on the port and see if it still happens. This is assuming that it is not a 24x7 operation and the problem is frequent enough to happen within 48 hours...

R they digital sets? if so add a direct VM button

Get a handset lifter for the headset or switch the console to a phone and use ec500 are the easiest ways. If you want to have the console login to a hunt group send the calls to a hunt group and use a huntgroup night service key to send the calls to a phone with EC500 but your going to want...

try swapping out the console try a differnt port put it on local power