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  1. AramHowe

    Monitoring a CLAN

    list trace ras ip-stations <station number> can trace the registeration message communicating between CLAN and IP phone.
  2. AramHowe

    EC500 Unable to make conference calls

    PBX Version: S8710 CM 2.2 Conference on Answer: 668xx 668xx is a DID number in PBX used as a EC500 feature-name-extension, I have a normal cell phone with no EC500 related software installed, and thus all functions are implemented through dialing the feature-name-extensions. There...
  3. AramHowe

    Terminal Too Wide Problem

    Hi Unable to open the /etc/ftpusers due to the reason "terminal too wide", also failed even after the use of "stty columns 240" to increase the terminal width. Anyone who can help on this? Many thanks.
  4. AramHowe

    IP Phones unexpected restart

    Hi Guys A urgent question need your help, our ip stations including 4620,4610 & 4602 encounter unexpected restart problem, we are using static ip addr for all extensions, the firmware is 2.3 or 2.4 under S8710 CM 3.1 IP Connect envrionment, it shouldn't be the result of firmware error as we...
  5. AramHowe

    CMS Agent Group Defination

    Dear Is it possbile set the permission for CMS ID to monitor the specified members of agent group instead of the whole group? Exp. Agent Group 1 may have 20 members like 6001,6002,6003, we want to create a ID A with the permission to run the report for 6001,6002, while ID B can only run the...
  6. AramHowe

    Call Forward off net and QSig

    Hi What's your setting for Trunk-to-Trunk Transfer: in system features. Meanwhile, pls check config of Disconnect Supervision - In? y Out? y on page 1 of trunk setting.
  7. AramHowe

    One way talk path

    4602SW Firmware 1.8 has this issue under CM 1.3 environment. Others like codec mismatch, firewall also can be the root cause. Sometimes the problem can be fixed by turn off the shuffling on the phone.
  8. AramHowe

    Can't logon to Intuity Audix by Messager Manager

    thanks already enabled, but doesn't work.
  9. AramHowe

    Can't logon to Intuity Audix by Messager Manager

    Hi I can access my mailbox using telephone interface, and the IMAPI sessions are already enabled in the system, any other ideas?
  10. AramHowe

    Can't logon to Intuity Audix by Messager Manager

    Hi All When I logon to Intuity Audix by Messager Manager, a error message occured with the description "No server logins available, pls contact Audix Administrator", is there anyone can advise what I should do to solve the problem? Thanks in advance.
  11. AramHowe

    8300with CM3.0.1 IP phone problem

    Have you opened the Direct IP to IP(shuffling) on the phone?
  12. AramHowe

    S8300 - G350 one way communication path.

    A example for your reference MG-002-2(configure)# show ip route voip v0 DESTINATION MASK GATEWAY --------------- --------------- --------------- 0.0.0.0 0.0.0.0 192.168.162.1 192.168.162.0 255.255.255.0 192.168.162.27
  13. AramHowe

    IP Phone Total Search time after network outrage

    Has any test the below parameters in ip-network-region can make the sense or not? The similar paramter also can be found in change system ip-options. H.323 IP ENDPOINTS RSVP Enabled? n H.323 Link Bounce Recovery? y Idle Traffic Interval (sec): 20...
  14. AramHowe

    IP Phone Total Search time after network outrage

    Hi Rick Thanks for your suggestion, acutally, VLANTEST already has been set to 0, but which only can force the IP phones to stay on the voice network segment instead of registering on data segment, the phones still can't auto recovery if the network downtime is too long. Any other ideas? Thx.
  15. AramHowe

    S8300 - G350 one way communication path.

    HI Shandy Seems there is something wrong with the network routing between 192.168.0.34 & 192.168.2.31, pls check the ip route setting in G350 & G700, and you may get help from your network team if no erros about ip route were found.
  16. AramHowe

    can't pick up the 2nd line under S8300/G700 CM2.2 environment

    Dear Sir Could you pls help to look into the below issue and kindly advise? Thanks in advance. when the second call comes during the present conversation, if the user press the second line button directly without pressing HOLD key to pick up that call, one-way talking path problem is...
  17. AramHowe

    IP Phone Total Search time after network outrage

    Dear Sir Does anyone know how long IP Phone will continue searching for available CLAN during the network outrage? I found if the network switch was down for 2 hours, all of the ip phones would stop searching CLAN until reset.
  18. AramHowe

    8300with CM3.0.1 IP phone problem

    It may be caused by the voip resource on one of the G700 , and pls check your config for IP route in both of 2 G700s.
  19. AramHowe

    LSP's Network Region

    LSP server always belongs to network region 1 when it comes up is there any way to force the LSP fall into specified network region like what we do in IP-network-map for ip phones?
  20. AramHowe

    Network Region config for LSP

    Hi All Could you pls kindly provide your suggestion on below issue I encountered? thanks in advance. My company uses S8300/G700 LSP for each branch while all of the LSPs are registering on an S8710/G650 system located in headquarters. Each LSP sites has its own network regional and there is...

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