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The Outcome: I responded to the call immediately, apologized to the enduser for the delay, told my boss we picked up a call late without naming names, and said nothing to the culprits.

Scenario: A company has a helpdesk voice mailbox and four employeess as the helpdesk staff. Three employees start work at 7-730am and the other starts at 8am. Problem: A cry for help is left in the voice mailbox at 630am. The three employees with the early shift ignore the message. The...

Uh, I didn't even know it was Superbowl Sunday. I was busy working all weekend.

Headphones are a must! I work with a gang that loves to stand about and yak loudly about non-job related topics. I argue with myself, talk back to the machine, drink alot of coffee, and eat snacks. And every paper, book, etc. on my desk has an exact place, and must be in the proper location or...

If you put your heart into your work, there will be times of feeling the stress and losing your patience. On the other hand, you can't do your best work without your heart in it. I "overhear" alot of user-bashing from a few "particular" members of my department. Being in a...

smah: Did you ever find a resolution? I had the same problem on my home PC. I finally got rid of the processes, by repeatedly doing end tasks on them. It took a while, because they kept regenerating themselves. I've got alot of virus detectors also, and none of them found anything wrong. I...

Don't these companies want to you put up a bunch of money up front in exchange for the contacts to the real companies?

I can't understand why the manager doesn't do the reviews. It's not like it is a complicated technical project or anything. If I just blatantly refused to do parts of my job, I would definitely be held accountable.

If I were a manager, I would do the employee reviews on time. My company is not going to give anyone much of a raise this year. If any of us get about 2%, it will be a miracle. So there really isn't any money matters holding up the feedback process. But where is the sense of just letting...

We are all grunts in the trenches doing our best to do a good job. I have appreciated the help that I have received from some of the "Mohans" out there. And I certainly would not want them to discriminate against me because I am an American. I agree with wbg34.

Wow! Cajun, you really are one of the original mentors! Hats off to you! I bet you can program in anything on anything anywhere.

Hey! Eons ago, I worked on an Data General Eclipse MV8000. I thought these were so old that no one else had ever heard of them!

"Do any of the women folk want to reveal what pulled them into IT?" At 15, I wrote my first program in Basic on an Atari 100 hooked up to a floor console TV that saved to cassette tape. Then I was hooked! Developing software is the work I love. (I also enjoy role playing video...

For me, this forum is a real IT department filled with my virtual colleagues and mentors. Sleipnir214: I have learned so much from your posts. Please don't get discouraged by the mannerless. Thanks to all of you for everything that you do. Merry Christmas!

"Chicks"???!!!! (That is what Bette Midler said to those boys in Hocus-Pocus before she hung them from her ceiling in a cage. PS - The captain of our IT ship is a female.