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Also when you call directly and the members have no calls it will straight throuh.

It is a working DID. I have members in the Queue. When an inside call is tranfered to the hunt group that call goes right into the queue. When an outside call comes in through the AA and they hit the option to go to that queue there is no problem. Only problen is when you call directly to the...

We have a hunt group with a DID extension. when you try to dial from the outside the call just rings and wont go into the queue. If you call from the inside or transfer a call from the inside it will go in the queue. I have a Definity G6

I need to create an extension without wasting a port. This exten will be for a voice mail box that will come on after hours for one of queues. So I need to created without wasting a port no physical unit is going to be connected to it and i need to go straight to voicemail when the queue is closed

the numbers are 348-8915 and 348-8916

What i am tring to do is set two faxes machines that I have on POT lines to work together. Right now there is one out going and one incoming. Well the incoming is recieving to many faxes so I want to them up when one is busy the job will go the other. But I still want to keep the original...

I have four 800 GL-ID cards in my switch. I wanted to know if I can just connect this with regular anolog line and use them as CO line?

I have a definity G3v8 and have a TN750 announcement board. We had a power outage and when the power came back on there were no more announcements. Now I cant even record new announcements because I get a fast busy when I dial the FAC. I also get a fast busy when i dial the number directly. I...

I have a merlin magix and was wondering is there a place where you need to configured so that when u dial out you show the name of your business and phone. I do not have a pri circuit and I know for a fact that you dont need one for that.

I have no idea. I dont now. When the caller got the dial tone after the call he had to hang up to make another call.

Thanks guys it turned out to be the trunk group had droped 4 channels. it drop the second channel and I believe the 5, 7, 9. So when an incoming call came in it took the first channel any other calls coming did not know where to go so they were droped

i forgot it is a super-trunk not a pri

I have a legend magix. Problem is incoming calls are getting a dial tone. half the callers get through to the AA the othr half get a dial tone. Telco said there is no problem on there side? Please explain step by step because I am more of a definity man

I am a definity man but I inherited a merlin magix from one of our sites. I do most of the configuration with WinSPM. I have department that is moving to this site next week. 11 extensions. I have a DID I can use for hunt group. People say just change a calling group to my DID number. How do...

I have a merlin magix and wanted to create a hunt group for 11 stations. I have a DID I can use

im sorry I have a 7407plus phones and it has alot of buttons. how would i add alarm buttons.

I have a definity G3v8. I place themessage notification light on my phone. I know i call an extension and light there led indicator showing that someone call without leaving a message. Can I turn off the led light for a station through my phone. I mean is there a button I can put on my phone...

I have a merlin magix. I need to setup oserving options. The amnager needs to observer a particular extension

I have a Definity G3v8 with a Active Voice-Repartee voicemail system. I am the tecom admin for my company and I have an old 7404plus phone. I like it because it has alot buttons I can play with, lol. What do you guys suggest I setup on those buttons for administering or test the system. I...

I have a definity G3v8 and when I press the disp time and date button it appears but only for a few seconds. Is there any setting that I can change in the switch to have stay on linger or always be on.