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  1. spanton

    New to Hicom

    Is there a command that would printout what is programmed within the switch? (i.e. Total analog set, digital set..etc)
  2. spanton

    Telecom specific Due Diligence questions

    Does anyone have a list of questions that should be asked if your company is looking to acquire another company?
  3. spanton

    How to migrate from system platform version of System Manager to VM

    Is there any documentation that someone can direct me to migrate my System Manager running on System Platform to VMware? Thanks in Advance
  4. spanton

    Avaya 9611g Microsoft Exchange 2010 Integration using EWS

    resolved: The UPN (User Principal Name) or username should be the same as email address in Exchange.
  5. spanton

    Avaya 9611g Microsoft Exchange 2010 Integration using EWS

    The phone is SIP. The phone is on Release 7.0. I see the handshake completed via the traces. However the login failed with the cred that I supplied. And exchange doesn’t see in EWS at all. the logs from IIS on Exchange Server shows: 2016-11-10 18:47:26 10.X.X.X PROPFIND...
  6. spanton

    Communicator for android or iPhone

    Equinox is a re-branded name for the Avaya communicator for IPhone & Android. Once its release it will install right over the current client. I have been beta testing since August on the client.
  7. spanton

    Gene Trouteaud passed away this morning.

    Sending prayers and condolences to his family. He was always helpful.
  8. spanton

    Call Log Question

    Can you information as to your environment. What release, are you SIP to the endpoints?
  9. spanton

    Add call appearance with no station

    Does this type station take up a licenses?
  10. spanton

    avaya lync integration

    it should, however on the ACA client the user need to be in desk phone mode in order for it to update the link status.
  11. spanton

    Avaya 9611g Microsoft Exchange 2010 Integration using EWS

    Has anyone gotten this integration to work? I am having a deficult time getting this to work. I am getting "Exchange server address is incorrect. Please talk to administrator" All settings have been provided by Exchange admin and I still get this error. Avaya SM 6.3 Avaya SMGR 6.3 9611g 6.5...
  12. spanton

    Coverage Answer Group Question

    AvayaTier3, noted and totally understand. This is the first office I have used the coverage answer group in to reduce the amount of expansion module on the phone. In the process of migrating my user base from Nortel CS1K to a centralized Avaya SIP solution.
  13. spanton

    Coverage Answer Group Question

    Janni78, that worked!!! Thank you very much.
  14. spanton

    Coverage Answer Group Question

    the extensions within the coverage answer group does not have line appearance of the number that was originally called.
  15. spanton

    Coverage Answer Group Question

    New to Avaya CM world. Avaya SM, SMGR 6.3, CM, End to End SIP If a calls get covered to a coverage answer group and is answered by someone in the group. The call still gets nailed up on the original called party primary line and the primary line of the person that answer the call via the...
  16. spanton

    Nortel CS1000 Outgoing Caller ID

    you will need to program the set key as scr xxxx # Key 0 scr xxxx "Clid Table #"
  17. spanton

    Nortel CS1000 Outgoing Caller ID

    You will need to build a CLID table. You can print your current setup in load 21 prt clid . The default is clid 0 on all sets. If you use another clid #, you will need to program the set key as scr xxxx # Ld 15 chg net_data (customer #) ..enter down to CLID prompt CLID response is "yes"...
  18. spanton

    Incoming CLID Problem

    Problem was on the carrier end. they did not turn on a feature
  19. spanton

    Incoming CLID Problem

    I have a strange one. On incoming calls to the primary key of a phone only gets the "Phone number" If I deflect the call to my roll-over key, I can see "Name & Number". PRI (NI-2 * NDS in RCAP). Any idea's where else to look? CS1K 7.5
  20. spanton

    CALLER ID ON FORWARDING

    can I see a print out of the set that you are using to make the call?

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