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TheWorkingMan, Yes these are HP Proliant servers

If it's the same issue restarting service after system restart would be enough. If not well a lot of possibilities You can try - check connection between SCCS and MMail (access link) - check this link using MMail tools level access - check your COM2 settings and it's status

Hi 1) To enable/disable NCOS: LD 15 REQ: CHG /PRT TYPE: FCR_DATA .. NFCR YES (to enable NCOS or NO to disable) 2)Permissions trees LD 49 REQ NEW/CHG/PRT/OUT TYPE FCR CRNO x INIT ALLOW (to ALLOW everything or DENY to deny everythinh except:) DENY (to deny some ranges if previouse ALLOW)...

Hello Could anybody tell what is the difference between types "L500" and "500"?!? And where should I look for the reason of PBX reaction: - when I'm setting new phone of type "500" - PBX is switching it aoutomaticaly into profile "L500"! ???

Thanks a lot I figured out that I can't use PTY for simulation of printer for ACD, because this is not permittet (USR ACD). I've created regular one... Thnaks a lot for helping

Hi Just simple repost of question : Could you please provide me walkthrough how to program 'virtual' (not existing) printer? And how to assign PRIO number to it?

Could you please provide me walkthrough how to program 'virtual' (not existing) printer?

I don't have any When I'm trying to create new one I have parameter PRIO which is printer id as I read in man. I don't have any programmed in system How to do it?

C is CPU model description

Hi I'm trying to perform some ACD configuration on Opt 81. To accomplish I'm missing HOML parameter-it's never display. I've found in docs that HOML is present only when SDB is defined but to be true I don't get it. Please help me with resolving this issue.

I'm supporting call centers build on Nortels (SCCS) as well as on Cisco. To be true Nortel SCCS seems to be more stable...

Hi once more. I've got my settings. So once more: MMail is rel 13 upgraded from 11 ACCESS link com2 port speed is set to 9600 with 8N1 Any ideas?

MM is rel 13 upgraded from 11. About ACCESS speed I'm not sure. I will try to get data on Monday

No we have MM rel 13

Hi I have problem with SCCS 4.2 instalation. After reboot system comes up but MM Access link is down. This is caused by problem during startup service MAS LinkHandler#2. It fails to start automaticaly on startup. After few minutes I'm able to bring it up manualy and everything is working fine up...

Thanks it will avoid a lot of time-wasting for searching for solution :)

Hi I'm setting up some hunt group on Meridian Opt 61c I wish this list to be managed by user so I put on one of the phonesets zz KEY SCC xxx wher xxx is my ght list configured in ld 18 Everything is working fine - user can add or change entries unless there is a need to REMOVE one entry from...

You must add regular key x scr yyyy on phoneset controlled by SCCS. This yyyy out of DDI.

Hello I have Sympsoium Server 4.2 and Opt 61c there is one CDN number acquired by SCCS. SCCS works ( agent's are logging with their ID ) but all calls are routed to default ACD. After such situation i got on switch errors like : BUG 194 (Attempt to remove CR from CDR queue while queue is...

Yes please