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The expansion card was in the 3rd slot from the right. The problem was that I had removed it before powering up the system. I have 2 line cards and only 6 lines at this site. My BAD.........live and learn

Thank you phone guy. It did have an expansion card it it. Yes it is used. Isn't 221 usually the default set for alarms???

I have a Norstar MICS that when powered up comes up in maintenance mode. At this point, I have found no way to get it out. Any ideas will be greatly appreciated.

Thank you chiden I will try this. It seems to show up more often then anything else. I can talk a customer through this but trying to tell a non knowing to open up a frad and short a cap is not what I want to do. I might do it if I was on site and all else failed. Thanks to all for the help...

Thanks..........I found the 2 faq's. I even have a third one that we tried with no luck. I will try these two and see if they work. I will post if one works.

Since I am not on site and have to talk customer through resetting the FRAD, I thought there might be a prcedure that I could have the customer perform. I can't find anything in my "friggin manual" about shorting out cap. What page is that on?????

I have a customer that has a FRAD that no one knows the password. Is there a reset procedure that can be performed so I can add the normal password and program the FRAD?

Thanks for the inputs......

the customer has a NEC switch already and wants to add a Nortel switch and have the two be able to share some of the lines and transfer calls between the two

what is the best way to connect a Norstar MICS6.o to a NEC phone switch

I have 2 BRI ISDN circuits that were ordered NATIONAL ISDN BRI-NI-1 with EKTS (electronic key telephone system) turned off. The telco is Verizons. Can I have secondary (virtual or softkey)numbers programmed in this package? The number (SPID phone number)associated with the circuits work fine. I...

Thanks magup1 I have the 2 u units working half way. I found out late this afternoon that the telco suplier hasn't done all their programming. I will try your suggestion tomorow Thanks again for the info.

I have inherited a system (MICS 5.0) that has to have a BRI-U2 card set up. I have the ISDN circuit numbers and SPID numbers for the circuits. The loops are to be used as voice only. Any help will be greatly appreciated.

canadianwolf I need help setting up a Norstar bri-u2 for voice Any and all help will be appreciated

thanks for all the help and great ideas. I will be sure and post the fix if I ever find it. telemarv Have you installed the MICS 6.1 and what kind of sets are you using most?

Thanks phoneguy99 I was beginnng to think I was loosing it or just something I was or wasn't doing. My problem is that this system is 2 hrs away from my shop.

Thanks telemarv.....thats not what I wanted to hear and have been avoiding to do only as a last resort.

bkrike I get no disply when pressing feature 811 most of the time. Once in a while I get the line name or number senk1s I have all the lines ring and appear on the sets, I also have the CLID yes and auto diaplay under terminal and sets. You can still turn on caller ID under T&S lines. I have...

Thanks for the response. I have 3 CI cards in the system. Yes, I have set up Caller ID before. There is no voice mail and when I can get the operators to wait for the second ring, I still get nothing but the called line name. I have set the first display to be phone number. I have the terminal...

I have a system that is MICS 6.1 that will not diplay CLID. I have checked the programming to be sure CLID is turned on on the sets and lines. If I put a caller id box on the incoming lines, I get the correct name and number. Any help will be greatly appreciated. I have 4ea M7316 phones and 1ea...