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Have a customer who had their system upgraded from 1.1 to 3.0. Now they say that it use to ring 4 times at the front and then ring 2 times on the aux ringer before the AA answers the call. Cant remember how to set this up. Any feedback would be helpful. Thanks

Can you change the directory from last name to first name on the first release of call pilot. I know that you press 4 on release 2 and up. Thanks KDB

My Guys have told me that any card 4.1 or higher can be erased and reused as 7.0 or higher

OK tried to forward the reception set to a hunt group. The sets have the lines appear only and the hunt group is set to ring and appear on the sets when I call fwd to the hunt group they just flash on the sets. What am I missing? S/W 7.0 on a MICS.

Is the Nam 4.0 or 4.1?

When you are using the langauge utility are you putting the disk in as you do the swap?

Call Pilots work great with 7.0

An SMDR is a "system message detail recorder" when you hook it up to a port off your system and you connect it to a PC running Hyperterminal you can capture the info out of the system and interpret the data to see who is making calls. KDB

Yes, I have always used ProComm Plus works Great. KDB

Just wanted to let you guys know that it turned out to be the fiber reciver card. Swaped out Daughter Board next did not stop, swaped out fiber reciver clicking gone. Thanks for all the posts. KDB Yakima, WA

set up your CCR tree Call rings in "thank you for calling so and so" Greeting 1 Path 0 "If you are calling for the help desk press 1" Path 1 is a transfer to the Hunt group DN for the 2 Phones set to broadcast ring to both phones set you time in Q to 24 Seconds (4 Rings - six sec per ring cycle)...

No T-1 just copper trunks, over the weekend I replaced the fiber connection between the cabs this cleared calls made from the first trunk card in the first cab. I have ordered a new daughter board for the ssc card and a new fiber reciver card for the second cab. Will install on the 14th after 5...

True but the clicking only happens when the call is made, not when ringing or dialing when the call party picks up I get clicking. KDB

Hey out there, Have a strange problem, I am switching out old opt 21 with a newer opt 11 Rls 25.4 using old cards from the 21. This week we set up the 11 and were testing the switch with 1 of the Uni. trunk card worked fine. Programed the rest of the switch went to do cutover last night and...

DTone here, just keeping real busy. Also agree with Marv01 the forum has changed a lot some good some bad. KDB in Yakima, WA

Have you set up your target line for the set for external voice mail under telco features.

Hi out there, I am switching out a opt.21 rls 17 with a opt.11 rls 25. I have got it pretty much working but all I get out of the CDR port is garbage. it is outputting info I just cant resd it. Is there a setting I missed (RDB, CDB, ?) any help is greatly appericated. KDB

OK to start with I do most of my work on Norstar Systems but I was talked into helping on an option 11C. Problem is I cannot find where to change pluse dial to DTMF on the trunk card. (Swaping out a option 21 and replace it with the option 11) all else is working. Any input is greatly...

To use the symbols the system needs to have the 7.0 software and it will see the phone as a T7316e

The way I have one set up is to ring the main phone and after 2 or 3 rings it rings all phones with a page tone so they know that it is the gate. Can answer the call or open the gate. KDB