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  1. norstarboston

    SX-200 MX won't start up | In via Hyperterminal

    Came in too the office this morning. Phone had no dial tone. Pulled the plug to reset and now nothing. Blank sets. Plugged a laptop in and watched the boot sequence via hyperterminal. Seems to go ok but eventually stops at: FAT handler information: ------------------------ - allocation group...
  2. norstarboston

    SX-200-ICP - Adding new set (4025)

    Great! I'll pick up a DNIC card. Is it as simple as inserting it into the cabinet and adding sets via form 9?
  3. norstarboston

    SX-200-ICP - Adding new set (4025)

    Quick question. I will be in a field office next week that has a SX-200 with a bunch of superset 4025's. I need to add 2 new 4025's to the system. Last time I was there I had a tough time figuring out how to add a new 4025 to the system. It appears it is full? Form 9 doesn't have any unused...
  4. norstarboston

    UNC Path / Mapped Drive to Document Library - Crashes Word

    We are in the process of moving some file server documents over to SharePoint document libraries. To ease in the transition we have mapped drives to the SharePoint documents. It works great for the most part but several users have had issues with their system locking up when opening word...
  5. norstarboston

    SX-200 New local Dialing Rules (no "1")

    Thank You. I was able to insert the area code +7
  6. norstarboston

    SX-200 New local Dialing Rules (no "1")

    Normally when we call LD we dial 9 + 1-860-555-5555 . Now we are required to dial the area code (but no 1) to make local calls: For example: 9 + 860-555-5555 . Problem is the system cuts off the l last digit of the number and tries to dial. Which form do I need to edit to fix this? Thanks
  7. norstarboston

    Form number 47 cannot be accessed

    I am logging in as Supervisor. Do I need Installer to open this form?
  8. norstarboston

    Form number 47 cannot be accessed

    Help! I have an 5224 IP phone that isn't grabbing DHCP info. (set indicates: "Offer 10+ Rej Option 128 Missing") I am trying to access Form 47 to check things on my SX-200 ICP and it is coming up with:"Form number 47 cannot be accessed". Any ideas?? Thanks
  9. norstarboston

    Boss wants 2 phones in his office

    The boss wants 2 phone in his office so he can answer the phone wherever he is sitting (huge office). What is the best way to go about setting up 2 sets to match? I don't think form 9 will allow setting up the same extension on 2 phones. I tried setting up the 2nd phone with its own extension...
  10. norstarboston

    Forward to Voicemail when DND is on.

    Ahh yes! It turns out the lines of the problem sets appeared on an old unused admin set. Thanks!
  11. norstarboston

    Forward to Voicemail when DND is on.

    Both the working non-working sets have keys labeled "Multiple
  12. norstarboston

    Forward to Voicemail when DND is on.

    I have 2 sets that will not go right into voicemail when DND is active. The FWD If BUSY and FWD NO ANS are set to go to VM just like the working sets. The COS is set the same as the working sets as well. Any advice? What could I be missing? Thank You! (Mitel SX-200 ICP w/4025's)
  13. norstarboston

    EXTERNAL TRANSFER WITH SX200-ICP WITH SUPERSET 4025

    THANK YOU ALL!! It turned out to be COS option 318!! Finally!
  14. norstarboston

    EXTERNAL TRANSFER WITH SX200-ICP WITH SUPERSET 4025

    I programmed a relaese button and went through the steps. Still doesn't work: Call answered Transfer button pressed Outbound call dialed Press call release button Nothing happens. Call will not release!! Help please!
  15. norstarboston

    EXTERNAL TRANSFER WITH SX200-ICP WITH SUPERSET 4025

    I guess the question is then. How do I release the call? These are the steps I go through: 1)Call answered 2)Transfer button pressed 3)Outbound call dialed on second line 4)Call release (what button do I press?? Cancel?) Thanks again...
  16. norstarboston

    EXTERNAL TRANSFER WITH SX200-ICP WITH SUPERSET 4025

    This is for forwarding a call to external # after answering the call. I checked form 3. I do not see an option for Trunk to trunk conferencing. I checked Form 30. Everything is marked with an "*". Is there something else I need to check?
  17. norstarboston

    EXTERNAL TRANSFER WITH SX200-ICP WITH SUPERSET 4025

    If an outside caller calls in to my extension (DID). How do I go about transfering them to a outside number (9,(xxx)xxx-xxxx)? Thanks
  18. norstarboston

    SX200-ICP Night Answer

    Thanks. I found some #'s programmed under form 31 which I edited to reflect the correct new phone number. I will test it tonight. This should do it.
  19. norstarboston

    SX200-ICP Night Answer

    kwbMitel, This site has 4 analog trunks. Also, my forms don't match up with yours??? I have: Form 14 - Non-Dial-In Trunks Form 19 - Call ReRouting Table Form 31 - System Abreviated Dial Entry
  20. norstarboston

    SX200-ICP Night Answer

    I have a remote office that just found a new afterhours answering service company I now need to change where the calls go when they enable night answer. I have access to the swtich via telnet. Where do I go to change the forwarding phone number? Thank You

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