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  1. cdamiano

    Remote dial tone

    Anyone know if there is some way to setup the ability for someone to use their home phone to dial-in to Call Manager and get a dial-tone from Call Manager to use for making an international call?
  2. cdamiano

    Paging through phones

    As a workaround, we were trying to do it using a shared line appearance on the phones and to have it auto answer when we called that number. Does anyone know if there is a way to get it tow work that way?
  3. cdamiano

    Paging through phones

    We are trying to setup paging through the phones using Cisco Unified CallManager Administration version 5.1.2.3000-2. Currently we cannot get more than one phone to auto answer at a time. Is it possible to accomplish this? If so, which settings need to be applied Thanks!
  4. cdamiano

    Option to review deleted email messages

    Yes, that makes sense. However, for this one user in particular they have the option to review their deleted messages. All other users only have the option to delete the messages in the deleted items folder. All users are setup for the same class of service. Not sure how this one user is...
  5. cdamiano

    Option to review deleted email messages

    We are on Call Manager version 5.1 and Cisco Unity 4.2 Build 4.2(1). We have one user who is experiencing something strange when accessing their messages. When they go into the option to review old messages, they have an additional option to review deleted messages. When they access this...
  6. cdamiano

    Off Hook Indicator

    I was able to get the BLF feature working. Here is what I had to do: 1. Bring up the Phone configuration page for the phone needing the BLF button. 2. Go to the Protocol Specific Information section and fill in the field that says "SUBSCRIBE Calling Search Space". 3. Then add a BLF button and...
  7. cdamiano

    Off Hook Indicator

    Ok, that's what I thought. Thanks for your help.
  8. cdamiano

    Off Hook Indicator

    I set it up just as you described and it still just works as a speed dial. We are using Cisco 7941/7961 phones. Is a presence server required for this feature?
  9. cdamiano

    Off Hook Indicator

    I allowed and configured the BLF button, except I don't see any place to specify a partition for it. The button appears on the phone now, but it only functions as a speed dial. BTW - I am on Call Manager 5.1.
  10. cdamiano

    Off Hook Indicator

    That is exactly what I am looking for. Where do I find that setting?
  11. cdamiano

    Off Hook Indicator

    Is there any way to configure an indicator on a 7941/7961 or 7971 phone to tell when another user is on the phone? We have been able to set this up but it also shows the incoming calls to the other person and their missed calls are also showing up. We just want an off hook indicator.
  12. cdamiano

    Following path of auto attendant calls

    I don't have that option in my cdr setup. Anyone have any other ideas on this?
  13. cdamiano

    Following path of auto attendant calls

    Can anyone assist with this? Any help would be much appreciated.
  14. cdamiano

    Following path of auto attendant calls

    We have a definity one, with the Intuity Audix. We want to be able to track the path of an incoming call that goes into the auto attendant and then to a specific extension. For example. Person dials main number. They go through the switch and directly into Audix's auto attendant that says...
  15. cdamiano

    Following path of Audix in-bound calls

    I am having this same problem. Does anyone have a solution for this?
  16. cdamiano

    Forwarding Calls

    We are looking to setup an auto attendant at one of our locations (location 1) with an option to forward calls for a certain department to another location (location 2)which also has a PBX with an auto attendant. If the caller is calling a toll free number to reach location 1 and then the auto...
  17. cdamiano

    CDR or SMDR w/call management

    We have a Definity One G3V7. Looking to add a call management software application (Microcall) and just trying to make sure that it will work with the Definity One. It requires access to a CDR or SMDR Port via RS232/serial or IP. I don't see a RS232/serial port on our system. We do have it...
  18. cdamiano

    AutoAttendant Ports

    Yes, it is a Definity One.
  19. cdamiano

    AutoAttendant Ports

    I have done a gracefull shutdown recently. Where can I check for errors?
  20. cdamiano

    AutoAttendant Ports

    We are experiencing intermittent problems where we get a busy signal when calling into the auto attendant. It happens every so often and lasts for about 20 minutes and then it stops. I have been monitoring the audix channels in use with Sysmon and also monitoring the traffic on our trunk...

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