cdamiano
IS-IT--Management
- Sep 18, 2002
- 40
I have a Definitey One system
How can I tell how many ports I have for calls coming in to the auto attendant?
How can I tell when all the ports are in use for the auto attendant?
What happens to calls that come in when all auto attendant ports are in use?
Also, How can I tell how many ports I have for calls to voicemail? Is this the same # ports that I have for the auto attendant?
We are running into a situation where on occasion calls come in and do not get to the auto attendant, juse wondering if it's because all of the ports are in use. I have been monitoring the trunk group usage and it does not appear to be due to lack of trunk lines.
How can I tell how many ports I have for calls coming in to the auto attendant?
How can I tell when all the ports are in use for the auto attendant?
What happens to calls that come in when all auto attendant ports are in use?
Also, How can I tell how many ports I have for calls to voicemail? Is this the same # ports that I have for the auto attendant?
We are running into a situation where on occasion calls come in and do not get to the auto attendant, juse wondering if it's because all of the ports are in use. I have been monitoring the trunk group usage and it does not appear to be due to lack of trunk lines.