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Seagulls25. [2thumbsup] Tell us where you get your information? Do you have more goodies to tell us about. I've been working with the Argent/IP Office for about 4 1/2 years now and have never had much information about what is up and coming, apart from the roadmap.

Hi all, Has anyone had experience with the busy indication not working. What I mean is if you call an internal extention (2010,2030, or 2050) the phone just drops the call if the other extention is busy. We've been struggling with this for sometime now and have no satisfactory solution other...

Peter, I've found that the Voicemail system only sends emails if it is running as an application not a service. This should be corrected in future versions, although I had hoped it would be fixed by now!.

What do you need to (emulate)? Out of the box you have basic functionality but not all of the bells and whistles.

rickuk99, > I have tried using phone manager however it does detect the sound cards in any pc I have tried The operating system has to recognize the sound-card not the phone-manager software. Also only the Phone-Manager Pro with the IP licence can work as a soft-phone.

Dan, If you use the standard dialer functions that a lot of the programming languages have (Access?) then you get the microsoft dialer. I have succesfully created a dialer script with ActiveX controls, specifically from http://allen-martin-inc.com/ (I don't work for Allen-Martin) Good Luck

monacom, Please read the friendly manual! To force outgoing Caller ID to 123 (assuming 123 is a valid MSN/DID for your outside line). · Short Code: ? · Telephone Number: .s123 · Feature: Dial

Yes monacom, On a Digital phone (Index 2030/2050) you see a moon. And via the eBLF program you see the status van a hunt-group.

Nicksmom, here's your answers: Does it have built in conference bridge : Yes ACD with reports : Yes with the CCC software recording and announcements : Yes with Voicemail Pro The last two options require software applications running on an external server(workstation).

odelacruz, What's the problem?

Heykid26, We only use one of the network ports. Sorry.

PhoneMoe, Sorry the voicemail messages are saved, and deleted as .wav files. Your only hope is that you have a backup.

Transfer the incoming call (incoming call route) to a fictional user that diverts to your other external number.

linhawaii, What service packs are you using on your 2000 machines. And is this only used for IMS / VM-Pro?

Yes, We have a couple of 412's in the field but have no problem. This might be a long shot but try grounding the units.

Are the expansion module connected using the supplied (blue 1M FTP) cables?

PhoneMoe, first you need to instruct all users to speak in their name using the record name box, after that send the incoming calls to the dial-by-name box, and presto!

What do you need to do with the 1-8xx numbers, block them or use a different carrier?

Odelacruz, You need to program a service as the standard link, make sure you use the standard firewall rule for blocking NetBios requests from making internet calls.

Set the call monitoring on for the group and not the agent, it should be recorded in the voicemail subdir for the group.