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  1. jimbojimbo

    Avaya SMGR 8 - Migrating to Softphones

    System Manager/Session Manager and Avaya Aura Device Services can automate the process. System Manager and Avaya Aura Devices Services can be integrated into AD for Single-Sign-On.
  2. jimbojimbo

    CMS API Integration

    Not sure what you are trying to accomplish but you may want to look at the AES. The AES would enable you to monitor all calls.
  3. jimbojimbo

    CM8.1 We are going to SIP trucking.

    If you do not have any digital circuits, then there is no sync source. The devices will utilize the internal clock.
  4. jimbojimbo

    Avaya Acquires Edify

    Avaya has announced the acquisition of Edify today.
  5. jimbojimbo

    SMGR call return to CM if trunk to Vocalcom is down or out of service

    Route the call to using a vector. If the call fails to route, then the call will drop down to the next step and continue processing. You can then redirect the call as appropriate.
  6. jimbojimbo

    Nutanix AHV (Acropolis Hypervisor) KVM

    You may want to wait. Avaya's current position is to no longer support software only deployments and go 100% OVA however there are some discussions internally to go the opposite direction. Broadcom threw a wrench in the mix.
  7. jimbojimbo

    Avaya Workplace Client - How to show keypad for an active call

    Sounds like this should be a GRIP request for a new feature. Should be something like a parameter in the 46xxsettings.txt file to activate the keypad when dialing a specific number list.
  8. jimbojimbo

    CM8 and SBC CAD-0230

    You have issues trying to run different release levels. Add a standalone WebLM and point one of them at it.
  9. jimbojimbo

    Avaya SMGR API

    Reuse the connection until you get an authentication rejection.
  10. jimbojimbo

    Avaya Phones Are Getting Logged Out After Any Service Interruptions

    The phone may or may not remember the login/password information. This is dependent on settings in the 46xxsettings.txt file. For example, the parameter QKLOGINSTAT and CLEAR_EXTPSWD_ON_LOGOUT.
  11. jimbojimbo

    can receive make outbound calls, but not inbound calls on 9611

    If this is not a call forwarding or send all calls issue it is typically either a IP-Network-Region domain issue or a COR issue. The domain in the IP-Network-Region should be consistent across all regions (unless you know exactly what you are doing and have some very unique reason for them to...
  12. jimbojimbo

    Collaboration between two standalone Avaya Aura Core PBXs

    Dail plans are always fun. I suggest a full E.164 dial plan. For the US this is 1-xxx-xxx-xxxx. You can still dial 4 or 5 digits locally depending on how you configure the dial plan parameters, call type analysis, and UDP/AAR. The use of a prefix code is simple however as you have found out, it...
  13. jimbojimbo

    Best way to add multiple T1's

    To be redundant you should have two individual PRI each with their own separate signal group. The ISDN provider should have no issue delivering them this way. Historically, for larger deployments there is the capability to "pool" PRI circuits and have a primary and secondary signal channel...
  14. jimbojimbo

    List all DID extensions in Avaya CM

    There is no clear way to differentiate DID and non-DID numbers in CM unless you are E.164 (11-digit extensions). You would need to get the DID ranges/numbers from the carrier as suggested. With SIP now being the primary carrier services, I like to program all DID numbers in the System Manager...
  15. jimbojimbo

    Avaya Aura 10.2 Released

    Avaya has released Aura 10.2. Software downloads are now available in PLDS.
  16. jimbojimbo

    CM 10.1 - remove login terminal type prompt

    If it is a Military requirement, you should be able to find it in the MUDG documentation.
  17. jimbojimbo

    Avaya Site Administrator for Avaya CM 10.1.3.5

    PSA is a rebranding of the original site administrator. I assume Avaya handed over development to the Provision group. Looks identical except for the Provision branding.
  18. jimbojimbo

    Avaya Site Administrator for Avaya CM 10.1.3.5

    PSA was already released however it appears to be missing from the Support Site where it is supposed to be. I sent the product manager an e-mail and brought it up on the Partner Community Council last week. If I don't see it today I'll escalate. Yes, according to the offer definition PSA is $0.
  19. jimbojimbo

    Avaya and Polycom WX250 phones

    The SBC can be configured to limit the device types (User Agent) assigned to the Endpoint Flow.
  20. jimbojimbo

    Benefits of Upgrading from Avaya Definity ProLogix from R9.5 to R12

    Agree with BIS. At this point you cannot legally upgrade to R12. You would not be able to purchase the licenses. Prologix are end of sale, end of support, end of life. You really need to upgrade to a new platform.

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