Here's what I wound up doing and its working now
His DID appear and ring both phones
His forwards after two rings to her
DID prime to Secretary extn
so it rings his phone twice , her phone 6 times then goes to her mailbox
that's what they where looking for
off course she insists it "used to work " how many times have customers insisted that the system used to do something that we know it cant do ?
Maybe its time to quiz them further on exactly what used to happen and exactly how they accessed it
Could be the message notification is what was...
currently the message goes to his mailbox with notification on his extn. I was asking if she can receive notification of it or can we have the forwarded call go her MB ?
Goal is a shared MB with notification going to her ext.
Mics 4.1 with Flash VM . Customer says the way it used to work , call came to Boss’s ext via DID , rang twice then forward to Secretary ext ring four times then go to secretary mailbox and leave a message . They said it worked that way for years then they had someone in to try to set up the same...
Tommy s right and I've seen the issue also . you can still share the line if you use a line sharing device like the stick . that will pass CO ring voltage through direct
last time I was in I noticed that Disc compression was already checked on C , it looked like someone had tired to address the problem in the past , she said its been going on for a year or so but is just now getting worse
so should I leave it as is or un check it ?
I did find that D is the factory partition RP ,(restore point) so I wont mess with it , shes getting a Disc full D error but I found a fix for that on the HP site
we have 13gb free at the moment but I'm still looking to move more data to e . one problem is updates , while I was working photo...
OK I was able to get in using the free trial of the technician panel at logmein
one of the first questions I asked is where do you store your pictures ?
she told me she had a external drive she bought just for the purpose
the external drive didn't show up , it turns out it was in a bad USB...
thanks Glenn and I agree which is why I'm trying to get in remotely with only 9mb I cant load gotompc . I'm going to try to talk her through moving some files this morning and see if I can remote in
unfortunately shes 600 miles away so it needs to be remote I would love to just sit down at...
what if any are the disadvantages of "compressing the C drive to save disc space " Os is , vista home premium I'm trying to help a friend out she has a 66gb HD and 9mb free .
we cant figure out whats filling the drive , I was going to use go to my pc to remote in and see what I can find but...
Jim
I realize that but decluespt's was saying I could somehow by using "capture text " I suspect he was thinking of SMDR data which I was able to get
thanks for your suggestion I did pass that along and the customer is going to manually enter the data using the SMDR header I was able to...
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