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Yes!! Single column mode is perfect. I found in the manual how to make the setting change locally on the phone. How do I make it system default? I'm assuming it's a line in the 46xx file, but I can't see where to find those options. Thanks. Edit: Found it in the 46xxsettings file. Thank...

I'm in the process of switching over a customer from 1408 phones to J179's. On the 1408 phones, when a call comes in, the entire CID is shown on the display - the office uses this to check medical records. On the J179, the CID is truncated after the first few digits because it tries to fit it...

Awesome - thank you! And I figured out how to get the SD card to be recognized by the VM. It's done and working.

OK thanks. One more question... Is it possible to do this without needing to connect the SD card to a PC? I'm asking because the system that's running IPO Manager is a virtual PC, and connecting the SD card through ESXi is turning into a pain. Is there a way to insert the new SD card into...

I have a working IPO 500 V2 system that has an older SD card (4 GB, I believe). I ordered a new 8GB SD card (Avaya branded) and received an updated PLDS license file that's tied to the new SD card. The updated PLDS XML file also includes some additional SIP endpoints. I'd like to confirm the...

Yes, and thanks for the reply. The issue was that the system automatically created new blank extensions, so they weren't technically "logged out". Once I deleted those "placeholder" extensions, the phones correctly showed "Not Logged In" along with the login button. Thanks again, Brian

No that’s reasonable, it just feels like if that setting was lost then there may be others that I’m missing. I wasn’t aware that any settings were contained within the expansion module itself. I thought that was just a “pass through” from the IPO unit. Also - is that setting (to make the...

I had a small incident today involving smoke that resulted in a Digital Expansion 30 unit on an IPO 500 V2 meeting an early death. (A digital extension port on the IPO main unit was inadvertently connected to a port on the expansion unit. I highly recommend against doing this.) After a...

I have a small business customer (~ 100 employees) all at a central location. They use an IPO500v2 that I have configured with a single Flowroute SIP trunk. The IPO connects via LAN to a Meraki MX firewall, which handles QOS and dual WAN failover. The issue has been discussed here quite a...

The OOS option was checked, but apparently it doesn’t show as OOS or get a server reject when the WAN fails for some reason. The VoIP provider suggested setting the inbound routes as host-based rather than register based (use main IP as primary and secondary IP as fail-over). I’ll be trying...

I haven't but the trunk never goes OOS. It's just that the WAN IP no longer matches the registered WAN IP.

Hello, I have an IPO system for an office with all local phones (no remote users). The IPO is connected to a router with dual WAN failover, which works well. The problem is that when WAN failover (or failback) happens, the previous WAN IP remains registered with the SIP provider. So, phones...

Thank you to everyone for the help. The problem ended up being exactly as suggested - the extension was assigned to mailbox 10 as the general delivery. I removed the assignment, and it then allowed me to assign to Ext 54. Thanks again, and thanks for the heads up about the IP programming...

Thanks to all. Jaxuser: you were correct. The mailbox was assigned to Ext 10. I removed it, and it then allowed me to assign to Ext 54. Thank you!

Thank you both - that's great info. I'll try this when I go to the office tomorrow. I have a feeling it may be an Alt Ext that's causing the problem. Web management will make my life so much easier...if this works, I'll put it on the LAN and configure a VPN for future changes. Thank you!

Thanks for the quick reply. I have to admit, I'm an IT/network engineer and this is a bit out of my scope...IPO and 3CX are the two systems I normally support. I have double checked F*0 Intercom, and it does show 54 as expected. The system is a Call Pilot 100, but since I'm not the original...

Hello, I'm re-posting this from the Meridian forum - apologies for the incorrect forum the first time. I am working on a Nortel system, and I need some help. Here’s what I’ve got: User has Ext. 54 that was working fine, then began showing “incorrect password” on voicemail login attempts...

Thank you and sorry for my late reply. I'll repost this on the Norstar forum. Also, jaxuser: I had the same thought, but it won't all me to do that: F983 > MBOX > CHNG > 54 > NEXT > this shows: Ext: (none) CHNG NEXT Pressing CHNG and typing 54 shows “Ext assigned” and nothing changes...

Hello, I am working on a Nortel Meridian system, and I need some help. Here’s what I’ve got: User has Ext. 54 that was working fine, then began showing “incorrect password” on voicemail login attempts User entered incorrect PW too many times, now shows “Mbox locked / Contact admin” F*0...

Ahhh!!! Perfect - thank you very much!!