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No, I don't have it

Hmmm - the only problem with that is that I've not seen the Nexer in Australia before! Any idea where to source one from ?

Hi Jez, Depends how you want to access the messages, and what firmware you are running. If you are running firmware 3.9, then you can set the overflow to Hunt Mailbox, and I will detail that for you below. If you are running firmware 3.8 or earlier, then you will have to make do with a Station...

Hey mate, based on what I read, you want a message to play, then the call to proceed to the hunt group? You can do that via Station Group Attributes (PGM 191) Set your VMIB announce 1 timer to 0, and the VMIB announce location to the number of the bin that you recorded the VMIB message that...

Hi all, I've had my LDK-20 running happily for a good year or two now, but there is suddenly a problem that I have no idea how to combat. It randomly freezes up. The activity lights on the LAN ports continue to blink (on the VOIM and LANU), but there is no dial tone, and the system lights...

Thanks for dropping by and letting me know. I suspected that might be the case!

How many lines are you using? If you are not using all 4 lines, disable the unused lines in your system by PGM 141 by assigning the unused lines to CO Group 9. I'm fairly sure the system will always pick up the last line in the group when you press 9. Your trouble dialing through an...

I have an LDK-20 system up and running happily running software 3.9Je OCT/13 and was curious about something. I have many speed dials punched in to the System Speed memory (SPD 2000~2499). Some of these speed dials are assigned to a DSS console as well. Is it possible the flex button can...

Hey mate, I'm also in Australia! Where randall1uk has mentioned DIP 8, in the 24 it is actually DIP4, and resetting the system with DIP4 up will system reset and wipe the memory of the system. Do you still need any help with the system? Reply here with what you are struggling with and I'll...

Hi, Unfortunately the task you are trying to achieve is not possible. The LDK series system can't place calls on hold. The caller will hear the ringback tone when they call in and are routed in G620. If all stations are busy, then you would hear music from the assigned source. Otherwise, the...

Honestly, even though I have a VOIM on my LDK-20, I don't 100% understand the options as it isn't documented really. Here is a screenshot of my settings (Not the SIP registration) that are working for me. The red crossed area applies if the VOIM/VOIBE is being used as a GateKeeper, which it is...

Not that I am aware of. I think it is an inbuilt function of DISA. Sorry

Best option that I can think of would be to assign a speed dial number with the DTMF tones set to the flex button. Example: You want to send 1234567. Assign Station Speed dial 060 to a flex button. Set Sta Speed 060 to LOOP, Phone number as 1234567 Why do you want to send DTMF tones via the...

The other 2 numbers are there, but the system is not receiving the call. Do you know of a way to check active registration on an account to make sure it is registered properly? Also, what is the difference between "Register" and "Provision" in SIP Att. 2"?

Ahh, thank you kindly. Have you seen the release notes for this version ?

Eats, Where do you get software 3.9Ia ? I've got C.9Ec. I didn't know that they made it any further than 3.9Ec

Hi all, The supermarket I work for has an LDK-100 system using analog trunks. I've seen there is settings to adjust the gain, so I wonder, what I need to change exactly to turn the volume up on the inbound voice. Callers can hear us just fine, but we struggle to hear our callers on the line...

That's very strange. Have you got a Skype account or something? Might be easier to talk to you in voice than by text, and then I can listen to it as well My user is rjom_2311

I was just in hospital a few days ago for nearly a week. I had to have an MRI scan done, but the form that they make you fill out to make sure the MRI isn't going to pull metal bits of you around, was faxed. They FAXED the form to Radiology, in the SAME BUILDING, 2 floors down. Fax machines...

Ah yes, I have used that myself before. I don't have a fax machine any more, but I did have it set up a long time ago, via SLT8, it would transfer it automatically if there was a call for it