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Thanks IPGuru, I am hoping I will not have to go back to site so do you think I could just ask them to enter the reg key to resolve the issue?

Please could you confirm if this is the registry setting I should ask them to enter. I found this online; HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Dhcpserver\Parameterscreate a DWORD called "DisableRogueDetection" and assign a value of 1.

Thanks IP Guru, all of the handsets are on a separate Poe switch but if we were to disconnect the IPO from their network I am pretty see the handsets will then say unable to find router as I think this came up on the handsets when I was testing in our office.

Thanks Riddle, I have just called their IT team and it is an SBS windows server. They said they do not know what the reg entry would be so if you could kindly let me know how they would enter this reg entry it will save me a trip to site and will be most appreciated. Many Thanks,

Hi, I have just installed an IPO with 20 x 1608 handsets. I set the IP Offices DHCP to server and entered a range of 20 ip addresses for IP phones only. They have DHCP server on their site but I thought they would not conflict as I set the Avaya to IP phones only. When they come in the office...

We have now purchased two Netgear FVS336Gv2 for this customer. I have been advised by Netgear we need a separate modem to connect to the internet and the Linksys x2000 modem/router they have on site will not suffice. Can anyone recommend a modem which will work with the ADSL2+ in the UK with...

Even as a personal ring tone not for the group

Is it possible to upload any kind of different ring tone to the system? They would just like a normal ring ring. They are going to pull their hair out if I tell them its not possible lol. TIA,

I have always let the customer choose from the default ring tones available on the handset but a particular customer hates the default ring tones. Is it possible to upload new ring tones to the system that is not just a personal ring tone but uploaded to all handsets? Many thanks,

I used set group out of service not set hunt group out of service. It now works great thanks,

I have done this and configured a button on the phone to set the Main group in or out of service but was hoping there is a cleaner way of setting the night voicemail. With this method when you press the button it says HGSOS and you can then choose plus or minus to put it in or out of service...

Thankyou il give this ago

Ok thanks, I have created BT to CAT5 cables last night and just used one of the pairs for 4 and 5 but was hoping not to have to do this each time. Can you buy this cable ready made? I passed Maplin today to have a quick look and there was only BT to RJ11, is this what everyomne is using? I...

I am trying to set up a button which the customer can press at night so that all their calls go straight to voicemail. I have created a button which sets night service on the main huntgroup. The huntgroup for the night service I have called NightVM and this contains a user named voicemail...

It is ok I found it and the correct digits are definitely being sent to the line. The issue is almost certainly with the company providing the 0843 numbers as successful calls have been made to 0843 numbers with another carrier. Thank you for the help here

The account is definitely not suspended and there is no code to type in. I am struggling to find T3 tx and rx data. Which tab is this under please?

The short code is configured using dial and then I have entered the number. This has worked fine for months and then suddenly stopped working. Its very strange. I have not used the ARS table in the past but I am just looking at help in manager now to see hpw to configure this but again any...

Hi, I had a nightmare resolving this issue so any help will be appreciated. A company use a set of 0843 numbers so that they can call abroad at discounted rate. They have a star code set up so that if they dial *98 for example this dials the 0843 number they can then enter the destination...

Ok thanks Joe

Thank you, I did not word this very well but pins 4 and 5 was the answer I was after