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Hello. Having problems with a cisco ata 192 connected to a doorphone. After a couple of days the doorphone stops working. I hooked up my analog testphone to the ata and there is both dialtone and continious # dtmf and spamming #. I could still make a call from my test-phone both in and out...

Yes. I have not been on site to test the actual doorphone but it seems ok.

Sooo I've tried so much stupid shit I don't even know what made it work. I created a new user that got id 8021 instead of 8000, enabled remote worker, defaulted security settings and set everything to low 4 digits. I still got the same response from pbx but when I switched to TCP instead of UDP...

Yeye also set up a user with extension 880. I have tried with 4,6 and 8 digit password on both extension and user. When something you have done hundreds of times suddenly doesn't work you don't know what to do :p

I'm starting to wonder if something with the upgrade went wrong or if it's something with this new release.. Better pic: https://imgur.com/a/w8FcUlC

Hello, I feel so stupid. I upgraded an old customer to be able to buy a third party endpoint for a doorphone. Trying to register the account and all I get is 405 Method not allowed whether I put the correct password in or not. Is there some new settings in security-settings or tickbox...

Or set forwarding on every user to the group that should answer.

We also have issues with headset-volume after upgrade. Just 2 users that I know about and we all have the same firmware?! We also have an analog doorphone (via audiocodes) where DTMF relay-triggering won't work on internal calls from h323-phones.

Thanks everyone!

It's running 8.1(43) Are you suggesting upgrading?

Yes IPO LAN2 and all phones are on their own subnet (VLAN 20) I've also seen wrong devicetype with a 1608L at another customer. Just threw in another shelf-warmer 1608 I had and never thought about it until now.

Thanks for the answer (even though I didn't like it) :D

Hey folks I have a customer running rel. 8.1 and adding a new 9608 phone is giving me a headache. Works perfect to install and use but after a reboot it appeared as model 4624 (or something like that) in system status. Still able to make calls but was quite dumb. I read here...

Upgraded voicemail-pro, rebooted pbx and deactived time profiles for recording. So far so good! Will add time profiles again during the day. Thanks for the support.

No congestion/errors what so ever. 6 available channels and picks a channel when it wants to. I can have 5 active calls and no active recordings.. Tried monitoring for errors but ran out of time for today..

All ICR goes to users except main-number which goes to vm before huntgroups.. I can make 10 calls to one single person and maybe 2 is recorded and the rest is not. I will upgrade vmpro first things first tomorrow. I'll be back!

Hello! I'm so confused.. We have taken over a IP500-system half a year ago. We have since then upgraded from 9.1 -> 10.1 because of Softphone-issues. The system has no VRL Admin license and has never had.. All users is set to "On" record both Internal and External to "Voice Recording Library"...

Thanks for your answers. I agree it's just stupid to number them when you have the time,date and CLI. Could just create a random email-inbox and count the emails if you would like to know the total amount. I thought it was an easy fix when my customer asked for it, and also curious how to set...

Hello! I have a customer with a SuperExtraMegaExpensive support-line. Every time someone accepts the billing, an email is sent from voicemail pro. The customer wants every call accepting this billing to have a "counter-number". I tried generic "counter increment" 1 and then $COUNTER1 in the...

Solved it with another system from a customer who has upgraded to R4