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Worked it out, Found that the Ipo was not responding to the TLS registration requests. SIP dialogue showed that it saw the request on remote ports and dropped it. IPO LAN topology was set to One to One NAT so remote ports were disabled. Used Stun which set to full cone Nat- set remote and...

Hi Guys, I have an IPOSE 11.1.2.3.0(47) - its hosted in the cloud, and I am using TLS for security. I am also installing an Yealink W90B DECT with approx 40 bases and 50 handsets. I was initially able to get the Yealink to connect using TLS with the public identity certificate from the IPO -...

Hi , We had this issue at a few sites with SIP lines - something to do with the transfer from the IVR to a user or group was confusing the IPO Avaya sent a critical patch for it "After successive HOLD & UNHOLD at a very fast pace, the talkpath isn''t established" This critical patch was...

Hi, If the MAC softphone version is "Softphone_Mac_4.1.1.2_CE4112c_74851" (as found in Admin 9_1_9) then this has been around since at least 2014. Unfortunately this is really clunky software - we have one site with Communicator for the Windows users and this Mac softphone for the MAC users and...

This may be a silly question... but is the Busy Tone Detection turned on?

Try deleting the phone 8 and reboot , i have seen this error also and if i remember correctly the delete and reboot fixed it

Hi, I thought One X portal needed to be on the same subnet as LAN 1? Or is that only with the UCM?

Upgraded to 9.1.5 , upgrade appeared to be stuck on reboot - after ten minutes or so completed - but there were no file uploads to SD Card. System then displayed not running on primary SD card - appears to have gone back to backup config. Second upgrade attempt ... this time files are uploading...

Hi , Thanks intrigrant my non responsive IPO just came back to life - was running 9.1.4 , non responsive to default with reset button, non responsive to default using debug on the rs232 . I loaded 9.0.3 ip500v2 bin file on the SD card , replacing the 9.1.4 bin file and rebooted - hey presto...

Hey PM, I agree with you and support Intrigrant as one of the most helpful people here , its Nortel4Ever that i wonder what support is expected after those comments

Embedded can get stuck on email with a failed delivery attempt , after a reboot delivery can start working again

Good luck getting more help on this forum with that attitude [mad]

My understanding is that with call recording it is not advised to have the call recording activated in multiple locations - ie record the call on the incoming call route , not the hunt group or the user ; or alternatively record the call only on the hunt group or only on the user. Otherwise you...

Check secure communications (in preferences) is set to none or try R9 Manager - secure communications may be turned on in R8 Manager but the prompt to allow insecure communications does not appear

Thanks for the "day" name tip - had me scratching my head - now working [smile] - I wonder if DayAA will work again in 9.0.xxx? By the way I'm in Sydney Australia , so I guess its a global bug?