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We are installing 1608 and 1616 IP phones on a IP-Office 500v2 (9.0.400.137) where the name doesn`t appear in the display. Display Name Preference is ticked in the system config, but the name doesn`t show in the display. One can manually set this funksion on the set, but it won`t appear...

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Yes, I can check the MAC adress, but what should I check it for? MAC: B0-AD-AA-3F-6D-DE

A costumers system has two Avaya 1608 deskphones with the same problem. periodically when answering a call the deskphone continues ringing after lifting off the handset. One of the Phones has been changed out, but the problem was still there. Is there anyone out there that has experienced this...

I found a solution. It was nothing to do on the master base, nor in the manager application. The thing I had to do: In the ARS I added a short code: +N; - Dial - N - (line id) This worked. So now the costumer is happy.. Thanks for your help. Espen

Hi I have a costumer with IP-Office 500v2(9.1.400.137) that is connected to a SIP line. This system has a IP DECT system connected to it. They use Avaya 3720 handsets to this DECT system. When they try to call from the missed calls log on the handset, the system or sets adds a + in front of...

Thank you guys. Now I can sell some handsets... [bigsmile]

I have a costumer with IP DECT system and some Siemens Gigaset handsets and some Avaya 3720 handsets. The Avaya sets are woring fine, but the Gigaset handsets are not roaming from one base to another. Is there any way to get this to work?

IP DECT not roaming I have a costumer with IP DECT system and some Siemens Gigaset handsets and some Avaya 3720 handsets. The Avaya sets are woring fine, but the Gigaset handsets are not roaming from one base to another. Is there any way to get this to work?

Hi. I hav a install with 9.1 and I am trying to get Audio Codecs MP-112/2fxs to work. I have previously installed it on 8.1 and 9.0 and it havent been any problems. Is there something I am missing on 9.1?? Eppe

How should it be done?

The IPO is set with primary server as the time server.

When you say reset the security settings, should this be done at all the components, or just primary server?

I tried it as well, but it didn't work.

This is a server edition system with primary and secondary servers and eight ipo500v2 expansion systems. After upgrading the system from 9.0 to 9.1 I am not able to log into the VM pro using the username/password that was set in the first place. The upgrade was done using webmanager, transfer...

It was run at the same time, but the clock was not synchronized.

http://files.engineering.com/getfile.aspx?folder=ebe589e6-fd82-43eb-969b-79dc47e0b8d0&file=Trace_Primary_server.docx Server trace...http://files.engineering.com/getfile.aspx?folder=ebe589e6-fd82-43eb-969b-79dc47e0b8d0&file=Trace_Primary_server.docx

The system has 10 upgrade licenses. One for each unit. The trace ends where the IPO 500v2 shuts down the interface. It starts just before i connect the IPO 500v2 unit to the rest of the system then it runs for a few seconds before it shuts down..

Here are the trace results from IP500v2 who is failing and Primary server. IP500v2: http://files.engineering.com/getfile.aspx?folder=d7a8e755-bf07-4d35-8247-69b0910ed55a&file=Trace_IP500v2.docx Primary server...

Yes. it affects only 1 of the 8 IP500v2. During upgrade this IPO froze at 94%. But I suspect that this was during the last reboot and when it restarted the error occurred for the first time and it froze. When I got it running after this the software was 9.1. I can log in on it and everything...