Hi
I have a costumer with IP-Office 500v2(9.1.400.137) that is connected to a SIP line.
This system has a IP DECT system connected to it.
They use Avaya 3720 handsets to this DECT system.
When they try to call from the missed calls log on the handset, the system or sets adds a + in front of the number. Resulting not being able to call out.
This applys only to external numbers. Internal numbers works just fine.
They also have 1608 and 1616 deskphones. Calling from the call logs on these phones works fine as well. It`s only a problem from DECT handsets.
I am not able to find any entries or settings to discribe this problem in the manager program or by logging into the master base.
Is there a way to stop the system to add this + sign? If so how do I do it?
Regards
Espen
I have a costumer with IP-Office 500v2(9.1.400.137) that is connected to a SIP line.
This system has a IP DECT system connected to it.
They use Avaya 3720 handsets to this DECT system.
When they try to call from the missed calls log on the handset, the system or sets adds a + in front of the number. Resulting not being able to call out.
This applys only to external numbers. Internal numbers works just fine.
They also have 1608 and 1616 deskphones. Calling from the call logs on these phones works fine as well. It`s only a problem from DECT handsets.
I am not able to find any entries or settings to discribe this problem in the manager program or by logging into the master base.
Is there a way to stop the system to add this + sign? If so how do I do it?
Regards
Espen