Hello
I would like to know if there is a way to add a tag to call mid-call.
We are using IP office 11.1 with VM pro.
We are usinx XIMA Chronical for reporting.
We have a DID which points to a specific menu in VM pro for a speicifc offering of the Hotel (Kosher Program) and we want all calls...
I have been dumbfounded by a side result of upgrading a customer from Release 8 to latest 11.
this is a busy customer receiving about 200 orders in their Voicemail nightly. customer typically has a few of his order taker sit on their phones in the morning listening to voicemail messages from...
Hello -
I recently acquired a client with a facility that has a Nortel Meridian Option 11. I am seeking someone that can help me with programming and/or trouble shooting. this can be either by a case-by-case basis, or contracted.
Please reach out to me at harry@upstatetelecom.com
Thanks...
Hi Jamie77
Can you please elaborate on the specifics
I'm involved in a system on which phone manager has been used for years - they now - due to a system outage - have upgraded to 9.0 and customer is cursing...
is there a way to NOT log missed calls on the coverage extension?
in my example, we have a Bridged Appearance button on ext 246 for extension 251. when there is a missed call to 251, it shows in the call log of 246 and there is no way for the person @ 246 to know if the missed call was intended...
tlpeter and others are right, you need a vpn, but one you may try short of a VPN is to put you PC on the remote side in a DMZ I have seen this work. there may be other issues with that though.
Hello, I can't seem to find something that may be obvious.
Running IP Office 500 v2 8.1.69, Advanced Edition, CCR.
Customer has Sales Hunt Group, with Night FallBack option to a FallBack Group, FallBack Group has 1 member, that member is forward unconditionally to outside answering service...
Hi All
I have the same issue, from the responses I couldn't fix the issue.
PhoneGuyNJ it seems like you did solve the problem - can you please elaborate how?
We are running 8.1.69 (Latest Release).
on CCR reports in the incoming call number field you would see the number as...
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