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[bigsmile] I just read the post and not the title. Try disable h323 helpers on your router

More information would be nice Like is it a vpn connection or port forwarding?

Hi all I have a customer with ipo r10.1 and ACCS r7.0.2 I have found that Agent Greeting is not supported. Any workaround on this? Something like an auto message playing Hi my name is Chris how can I help you.

In J100settings.txt there is an option like this SET PHNMOREEMERGNUMS "999,112" Delete the 112 and you will be ok.

Thank you both for your answers I did what the technical bulletin but I have one issue. Short code is 9N-dial-NSS. The problem is that the person who takes the forwarded call sees the leading 9 and then the phone number.

Hi all I upgrade a server edition from R10.1 to R11 and that broke the send original caller id when a telephone is forwarded to mobile. Before that setting was in the sip uri tab and it was the option send caller id : diversion header. After the upgrade the sip uri settings are changed and...

I agree with Peter. The portwell sbc has it's own weblm so why use external one as virtual?

Yes I have it working on many customers without any issues. The most common issue is to convince their network IT to get the configuration on their firewall right.

I know it's something with the network but the strange thing is that the pc's are working fine and also the B179 it's ok It's only with the H323 phones that I have the issues.

HI Voip security is disabled. The wireless bridje is as passthrought and the ping is like 5ms. I think the quality is ok and that the ubiquity is cousing the issue.

Yep I got an answer from Avaya saying this but is way too expensive

Hi All I have ipo r10.1 with 16xx phones. I have configure a wireless bridge with ubiquiti antennas. The phones over at the remote side are disconnecting from ip office and they reconnected only after I reboot the phones. The pc there are not having any issues. The phones gets the ip from a...

Hi all I have ipoffice server edition r10.1 and ACCS r 7.0.2 The customer wants when a call is in queue to give the customer the option to press 1 to request a call back.From the manuals i found that i need to install the callback assistant on a different server for this to work. Is there any...

Had this also today with 3730 and ipbs2 10.0.5 Downgrade to 7.2.28 fixed the issue

It works with the one-x mobile but you can't use the handsets. That's why i'm asking if someone try it with the open application.

Hi intrigrant I know that it will be supported on R11 but will it work on R10.1?

Hi all Did anybody tried to connect vantage open with ip office as third party sip endpoint?

I install the certificate on sbc as per document and program the sbc, how can I check if sbc delivers certificate? From a trace on sbc I see certificates exchanges between the sbc and the ipo but nothing from outside, it is like the application on android doesn't find the certificate I install...

I'm using android mobiles and I install the der certificate from ipo and on mobile it says successfully installed. Do I have to name it with a specific name or maybe install a certificate from the sbc? The documents are not clear about this.

Hi all IPO server edition R10.1 Sbc 7.1 I have a request from customer to install mobile application with certificate through sbc. I have it work without certificate. The certificate for the application and sbc I have done it through the server edition system and install it on sbc and the...