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Thank you.. It even happens on internal calls ext to ext rings 3 times normally; however, when it covers to the VM the message is left on the caller Mailbox and the MWI indicator goes on only on the caller side .. No custom leave point though.. ACIS ACSS

Dear experts, When internal users dial other internal ext numbers and leave messages, the VMPro send the messages to the caller mailbox?? Any quick fix before I start digging :) Regards Saad ACIS ACSS

Ok, It looks like I missed to configure the resiliency on the Solution. All good now :) ACIS ACSS

Also the Expansion servers are not showing at all on the Webcontrol?? Any ideas? ACIS ACSS

Dear experts, I am working on a IPO setup with a Primary, Secondary and two expansions.. For some reasons the Voicemail Pro on both Primary and Secondary are showing "offline" status via the Webmanager .. Is there a way to force them online? The VM Pro services are started on both servers...

Thank you Gunnar, Yes, the lines are also going to failover and ICR/ARS will be tweaked accordingly. Thanks Sam ACIS ACSS

Hey Experts I have a client with 2 SCN locations (Both licensed for Preferred / C110) up and running and would like to add resiliency to make one system fail-over on the other in case of any system failures. Does this require any additional licenses? I think all we need is to add a fallback...

And it is a long weekend here in Ontario :) Thanks :) ACIS ACSS

Westi, you are right.. It just doesn't make sense to keep 4 CAs since the conf calls will only use one.. I will tweak it to two and this is it .. Thank you again for the hint . ACIS ACSS

Thank you.. So the short answer is NO? My client has 4 appearances and I was hopping to find a feature like Auto DND when oncall.. Thank you very much! ACIS ACSS

Is there a way to send all calls straight to VM (vm pro) when one of the call appearances is busy? No notifications and no rings needed on the other CA buttons when on call.. Any ideas? ACIS ACSS

Awesome! Thank you very much mforrence. I believe I have a plan now :) ACIS ACSS

La simplicité fait la beauté :) Would you mind sending more info on this Altronix specific model and how to integrate? ACIS ACSS

I am trying to find a way to schedule a loud ringer to ring on a daily basis at a specific time(s) of the day.. Can this be achieved on an Embedded R8.0 IPO system using the wake up, out calling, relay ..etc features. Any hints is greatly appreciated! Thanks Sam ACIS ACSS

A solution from Avaya: Details Having trouble with MAPI integration on UMS. Outlook configured for default client, "no suitable email client on the computer", "MAPI library initialization failed". Server 2008 R2 VMWare, IP Office 8.1.930 / VMPRO / UMS / MAPI Problem Clarification New deployment...

Sizbut, Microsoft does NOT support exchange component and a MAPI client on the same machine that is the problem ACIS ACSS

So we need 3 servers to complete this MAPI integration 1. a Linux server for the VM Pro (or UCM) 2. Avaya MAPI proxy/ Client downloaded from the VM Pro 3. a Microsoft Mapi (exchange component) on a 3rd the server No wonder why this solution is not reliable then :) ACIS ACSS

The doc .. Page 23 confuses me: https://downloads.avaya.com/css/P8/documents/100120001 It does say the MAPI service has to comeup disabled?? ACIS ACSS

Thank you all. We have tried every single thing to get the IMAP service on an external windows server to integrate with the linux based VM Pro.. The IMAP option is still greyed out. The problem is that my client doesn't want to delete messages twice or still have the MWI on after playing a...

Come on Guys, I know you have some great ideas/Hints :) ACIS ACSS