Send all calls to VM when busy 1

[ipopartner]

Is there a way to send all calls straight to VM (vm pro) when one of the call appearances is busy? No notifications and no rings needed on the other CA buttons when on call..

Any ideas?


ACIS
ACSS

 

[Westi]

if you have only 2 call appearances then yes
if you have more then no

with 2 CA's check on the "Reserve last CA" option

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.

 

[AACon]

reduce call appearances to 2, and reserve last call appearance.

-Austin
ACE: Implement IP Office

 

[montyzummer]

indeed from manager

Forward On Busy: Default = Off
When checked and a forward number is set, external calls are forwarded when the user's extension is busy. The number used is either the Forward Number set for Forward Unconditional or if set, the separate Forward Number set under Forward On Busy. Having Forward Unconditional active overrides Forward on Busy.

· If the user has Busy on Held selected, if forward on busy is active it is applied when the user is free to receive calls but already has a call on hold.

· If the user's phone has multiple call appearance buttons, the system will not treat them as busy until all the call appearance buttons are in use unless the last appearance button has been reserved for outgoing calls only.


APSS (SME)
ACSS (SME)
ACIS (UC)

 

[ipopartner]

Thank you.. So the short answer is NO?
My client has 4 appearances and I was hopping to find a feature like Auto DND when oncall..

Thank you very much!

ACIS
ACSS

 

[Telecomboy]

You could Call Forward on Busy to an action in vmpro that dumps it to the users mailbox.

 

[Westi]

the question is, why would you want 4 CA's if you only want 1 call, even if you conf in more people it all goes with 1 CA and the second one is for outcalling.

call fwd on busy does not work on multi line phones (I just tried it)

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.

 

[ipopartner]

Westi, you are right.. It just doesn't make sense to keep 4 CAs since the conf calls will only use one..
I will tweak it to two and this is it .. Thank you again for the hint .

ACIS
ACSS

 

[Westi]

no problem, don't forget to go home it is Friday after all.

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.

 

[montyzummer]

pink for common sense Joe

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[ipopartner]

And it is a long weekend here in Ontario

Thanks

ACIS
ACSS

 

[Westi]

thanks Montyzummer, have had slow pink lately.

Cheers
to all that are not on call and have to stay sober like me :-(

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.