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Did you also upgrade the vmpro as well? I had a case like this and it was because of incorrect versions. Also have you restarted the vmpro server after upgrading?

I have a 9.1.10.0.192 Manager (latest) and I have 10.0 (latest). Both of them cannot open a .cfg which is 9.1.10.0.192. Anyone else having this issue? "C:\Program Files (x86)\Avaya\IP Office\Manager\***.cfg is a version 9.2 configuration which is not supported by this version of Manager.

I have migrated from ip500 V2 9.0 to a Server Edition 9.1. I had to export the config as an .exp and then import it into the Server Edition. From there I had to tweak a few settings that didn't follow through like the IP addresses of the LANs and a few Telephony settings. The passwords will need...

Yes, I had set it to my laptop which had manager opened on with tftp enabled. I also changed the choice to Manager just to point to my laptop. Still no go. I also tried with the memory card choice and same thing. I think the old post about bad phones may have a part in my issues... Anyone else...

This is my monitor log: 15:41:33 587330mS CMExtnEvt: UpgradeEngine(f5e62ca0:23)(0x32:5410_R6.bin): Upgrading 1 phones 15:41:33 587347mS CMExtnEvt: 218 FW Dld Start(5410_R6.bin) 15:41:33 587466mS PRN: UpgradeFileReader(f5baf374:23)::End of File 5410_R6.bin len=67516 reason=5...

Whats your serial number on your 5410? Mines are: 07N5455XXXXX

Another update: I tried to use an old IP406 V2 with firmware of 4.2 and with the manager of 4.2 with tftp enabled on it. I pointed tftp to my laptop with the manager and made sure 5410_R5.bin was there. I see it pull it to the IPO but the phone again just restarts at 0kb...

I tried TFTP32 and the manager's tftp server (enabled in preferences). Everytime it pulls the config, it tries to download 0kb then it restart again. Is there a way to force it to take the .bin file and run it? I am so aggravated! I just shot 8 5410 phones and I have to get them new ones out of...

I know its been said in the past that if the 5410 phones tried to do a firmware upgrade it will get stuck... It is happening with several of my phones. What happened was that I had to upgrade an IP500 V1 4.0 to an IP500 V2 9.1. Somehow the last tech that was in the system years ago decided to...

I have to install an IPO 9.1 to replace a CM with Modular Messaging. At the moment they have a feature called Find Me, where it calls a number after it hits the voicemail. It asks the person to record a name then calls the number. When the person picks up the call, they can either accept or...

Is there a way to get a certificate for IPO 500v2 without SE?

This issue happened to me with 3 of my customers. It was actually the IPO chassis that was bad. It had a hard time reading the card and eventually gave up and ran in memory mode. The card worked after replacing the chassis. They were IPO v2's also.

Thank you for the response, the part I am stuck on is: where do I get this certificate... I know about importing but where do I get this certificate from? I've been told from the IPO, from Windows Server Management, and from our Domain provider (goDaddy)... I am trying to find out where do I get...

what version is the IPO? I had issues with forwarding outside on old versions but to work around is to create a short code to dial out with the ARS in the line group.

Hi, I have a 9.1.3 IPO v2, One-X 9.1.3 and VMPro 9.1.3 (No Server Edition and no Application Server, it is on a windows server 2012). I am trying to setup One-X Mobile with VOIP but according to the guide it says I need a certificate installed for the VOIP to work. I did an upgrade from 9.0 and...

Apparently I noticed from the beginning of 9.0 that there was an issue with VM notification on the mobile preferred android and iphone devices. If I restarted the One X server, the first VM or any VMs before the restart does not show up on the cell phones. After One X is fully restarted and...

Just curious, How does the VPN concentrator work for R6.0+ because the VPN Phone Allowed check box is missing. Does this mean that VPN phones will work on all H323 extensions? Our customer has an old R5 which they will be upgrading to R9. They have 4-5 VPN 5610IP phones and uses an Adtran VPN...

Can you call extensions on the web browser? What is the error you are facing?

Oh I see what you mean. I gotta find the IP range for the cell providers and lock it down. Thanks Peter again.

Yeah... I have no clue on how to secure it after Avaya told me to open ports.. I mainly have 5060, 5061, RTP ports and 5269, 8444, 8069 open for the One-X, Flare and remote phones to be able to come in through the router.