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Nevermind. User mistake. Got it figured out.

Retracing my steps I took the number 3 which was assigned somewhere in the numbering plan and turned it into a one digit station. Im not sure what it was set to before but I have a feeling this is where my problem started. Thanks.

Hi guys, I am having a problem transfering calls system wide. When we push the transfer button it just flashes over sort of like the flash button on an analog phone and will not actually transfer the calls. Not sure if some settings got messed up. Could you tell me where to start to troubleshoot...

Thanks.

Hey guys, I have read through the forum and see alot of people wanting to add caller id but what if I want to disable it on a handful of 8410d digital phones. The manager wants to stop his guys from picking and choosing calls they want to answer but I am trying to accomplish this without buying...

INCOMING CALL HANDLING TREATMENT Service/ Called Called Del Insert Per Call Night Feature Len Number CPN/BN Serv other 3 102 3 590 321 other 3 051...

Thanks. The number is not a DID unfortunately. As far as the vdn I cant find any commands in the help to set up a vdn. What needs to happen is after a certain amount of rings they need to be forwarded to an offsite call center that handles call overflow. I have pretty much every other DID in the...

Hello guys, I am trying to set up some sort of coverage path for our main number which is pointed to a listed directory number which is ext 590 through 595. What I need to have done is if the receptionist does not answer after about 4 or 5 rings it needs to roll out to a remote coverage path I...

I got it. I did a system reset and it now works. Thanks.

This cover path is set to forward off net if that helps

Hi guys, I have a problem with on particular station not following the cover path i assign it. I assigned the cover path 4 to station 411 so when it is not answered it goes out to an external call center. I have this cover path set up on 4 other extensions and they all work fine. What is it I...

It is. I got it working thank you.

Heres what I came up with. Right now the phone company has the numbers forwarded into some other did's I temporarily set up and once i set this up I need to tell them to remove the forward. Will this then work for me? COMMAND=7600 7600>6150 7600>6150:040-039 OK COMMAND=7601 7601>039...

Hey guys we have a 2000 ips and we just had to new did's ported over from the phone company. I need to create translation but I have not done this before. This is what I have so far. Can someone point me in the right direction? The last 4 digits of each DID are 6100 and 6150. Is 040 the Table...

Hey guys! I am currently in a situation where I have a trunk programmed for external paging to two separate buildings. I know need to split them up so each one can page individually. Currently we use #0 to access trunk 007 and allows us to page. How do I go about setting up another trunk with a...

You know guys unfortunately they did not respond to me as to why they were dropping calls. All they told me was they had a problem and that they were getting it fixed. But I will say this. Every time I have had a problem with dropped calls it was always a provider issue with a circuit or a T1...

It actually turned out to be a call measurement issue but thanks for the info. I will remember that for future troubleshooting.

Hey guys, we are having a problem here with incoming calls getting dropped and going to a fast busy signal. I have contacted our provider and they told me there were no issues on their end. My question is aside from a system reset, what other troubleshooting can I do myself on the switch. I have...

Okay thanks for the info guys.

One more question, what command would I use to make the tones ring differently between personal lines and the hunt group lines?