Hunt group ring volume

[mmilla0502]

Hey guys I have a quick question. I have a few phones in a department that all are in the same hunt group. The problem is that only a few of the phones ring when the hunt group number is called and some of them just light up. All of their personal lines ring just fine. How do I program those phones so that all lines have a ringing tone on every phone. We are running NEAX 2000 ips and are using matworx 3.0

 

[belevedere]

CMD 9001>EXE,LK>set to 1 for ring
EX: 9001 de 1000,03 de 1 exe = sets line key 3 on extension 1000 to ring. Do this for the line key appearance of the hunt group extension for each phone.

 

[mmilla0502]

That worked! Thanks belevedere!

 

[mmilla0502]

One more question, what command would I use to make the tones ring differently between personal lines and the hunt group lines?

 

[3racefan3]

Ringtone is on a per phone basis not per line on a phone I believe. A different cadence can be set up for internal and external calls. CMD 3533 or 3534 I think.

 

[mmilla0502]

Okay thanks for the info guys.