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When I log in and try to access any loads I get a IOD100 01 followed by a OVL005. I tried to DIST and ENLT no help. I have another NT8D69 MDU unit but the procedure to replace wants a back up. My thoughts where INI the system. Then reboot. Then reinstall. In that order. It is a hospital and I...

Am I correct in thinking the Channel Allocation Table ACD Queue and SCN 4-1,4-2 ect 5,6and 7 to the PBX 10-0 thru 10-3 and 10-8 thru 10-11? or is there any where else to match up?

I did see the 7000 default and SCN default mismatch. Changed them to match the PBX, same problem. If that was a mismatch, not sure why voice cards would come up as faulty.

I have a Opt11 rls23 and Mer Mail rls 11 System crashed and replaced Disk and processor card. reloaded rls 11. now get silence on all 8 ports. error codes during boot up 61-16 test failed 41-37 state faulty RunOOService diagnostics each of the voice cards come up in faulty state. OOS diagnostics...

>***ld 43 EDD000 .dat DATABASE ISSUE DATE(d/m/y)/TIME SIZE(recs) SEQNO Main 2540 04/08/2014 at 10:12:24 110 6021 Secondary 2540 04/08/2014 at 05:05:04 110 6020 IntBackup 2540 04/08/2014 at 10:12:24 110 6021 PCMCIA database not accessible. Current...

I have a opt11c rls 25.40+ When edd is ran manually or via MIDN, I get a EDD009 then a EDD018 codes. We just changed the PRI programming and am concerned if we have a power out that it will load old data or not read it at all. Where is that writing to the SSC or the daughter board on the SSC? I...

You need to go to you restrictions and remove the number. IE if your numbers are 3xxx then remove the 3 in the restrictions. Make sure you do not remove any NARS/BARS or trunk access code, they will not be the same as you station numbering plan.

I have a CICS 7.0 that crashed. Replaced with the same. We had a button labeled night mode, when pressed it would redirect our line 1 (POTS line) to an external number. Any one know how I would set that up again?

same thing trunk to trunk will retain original CLID and in house will use the CLID tables

yes i get a block unassigned number msg the out digits are correct i can post if it will help

the OPT in the CDB is set for CFF

I made the change no difference :(

I have 3 CLID's set up 0 HNTN 949 HLCL 9990899 DIDN NO for users that want the main # to show 1 HNTN 949 HLCL 9990 DIDN YES for users that are in the 08xx block 2 HNTN 949 HLCL 9993 DIDN YES for users that are in the 33xx block

It will allow, but neither block of DID's will work. The sets are all using 3 digit ext's. We get 4 digits from Telepacific and use IDC to convert.

Opt11c 200 did's 08xx and 33xx blocks. only one block can call fwd external. If in the NET of the CDB I set HNPA 949 and HNXX 9990 the 08xx can call fwd ext. If I set the HNXX to 9993 the 33xx block can fwd external. We get 4 digits from Telepacific 08xx or 33xx. I use IDC tables to convert to...

Thanks those are some great isolating tests. I'm not at the site now will shoot over there monday. Have a great weekend

Yes the IDC's are different DAY 0840 to LDN 7300 Night 0840 to 840 TYPE: tnb TN 15 8 DATE PAGE DES DES NEW TN 015 0 00 08 TYPE 2616 CDEN 8D CUST 0 AOM 0 FDN 7400 TGAR 1 LDN NO NCOS 7 SGRP 0 RNPG 0 SCI 0 SSU LNRS 16 XLST CLS CTD FBD WTA LPR MTD FNA HTA ADD HFA MWA AAD IMD XHD...

I have a option 11 system DID call comes in. Using IDC tables. Receptionist day and direct to extension at night. A user call forward external to their cell. Day mode call comes in to receptionist and is transferred to the extension the call forward works to the cell phone. THE PROBLEM Night...

LDN 0-4 are defined

Ok just found out it is only taking 4 digits from the avaya. if the avaya dials a number on the opt11 it rings the ext, if not in the opt11 the call will get avaya reorder. so if the outbound call string is 917149811169 it will only pick up the 1196. There was something about the LDN for...