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  1. Billx1

    Reset Password KX-TVP50

    Thank you for the correction. It sounded like the KXTVP-50 was a European version of the American KXTVA-50.
  2. Billx1

    Reset Password KX-TVP50

    If you have the Panasonic programing Software for the Voice Mail System, then you can connect to it via a USB Port. Most INSTALLERs don't bother to change its very basic and simple password. If you can get that far, then you can change the 998 and 999 administrator mailbox passwords from...
  3. Billx1

    SIP does'nt work sometime for outgoing calls

    You said that: "One of my customer has 10 SIP lines on a IPO Partner 8.0-18." 8.0(anything) was a disaster release, nothing but troubles. What you are experiencing MAY be related to 8.0 You should consider upgrading or downgrading the KSU. "I've configured 3 sip accounts for those lines (a...
  4. Billx1

    Scratching Sound on Incoming Calls

    If it sounds like "burrrrrrrrr click" and then you are connected to the caller, then it is most likely Ring Generator from your MPLS Adapter Box that you are hearing. This is a common report from others with Comcast, Time Warner, Cox and other VOIP to Analog Dial Tone Adapter Box providers...
  5. Billx1

    avaya ip office with viking c-250 help

    OK You said earlier: "I hooked a regular anologue phone up to the "Phones" line on the viking c-250 and that phone only rings 4 times then the call is terminated." Since the Viking c-250 sends out a Ring Signal, it tells me that it emulates a CO Line. Based on that, it appears that you are...
  6. Billx1

    avaya ip office with viking c-250 help

    When you say: "which runs into an analogue port on my ip office unit" are you speaking of an Analog Station port or an Analog CO Line port?
  7. Billx1

    DISA/dial tone with IP Office Basic mode (embedded vm)

    The Barrier Box is nothing more than a Surge Protector. You need some type of 3rd Party Call Bridging device that attaches to 2 of the KSU's Analog Station Ports. Try Mike Sandman in Chicago, if he is still in business.
  8. Billx1

    TVA50 can i get rid of "no one is available to take your call Etc"

    You need to go to: Utility System Prompts Customization Guidance No. 1 Then turn OFF Prompt No. 636 "Sorry, no one is available to answer your call" Note: Your prompt number may be different since there are several Versions/Releases of the KXTVA-50 Voice mail.
  9. Billx1

    False 911 call coming from a ACS 4.0 w/messaging 7.0 ??

    If you have 8 pin jacks for the phones to plug into, check to see if a computer is mistakenly plugged into an unused (but hot) jack. I have seen for myself where this was done and calls placed on Hold were mysteriously dropping. In my case there was an unused computer plugged into the 8 pin...
  10. Billx1

    Trying to page sets and Customer amp/speakers thru Tamb2 at same time

    Why not take the Tamb2 out of picture completely? Unless there is a special need for it, like contact closures or music switching. So. Connect the 600 Ohm INPUT of the paging amplifier directly to the Tip and Ring of the Analog Station Port that is programed for "Paging Speaker". (not IVR)...
  11. Billx1

    On site with no UPAM

    Program a spare Analog Station/Extension Port on the IP Office for Paging Speaker. You don't need a WMTA1 Transformer, it is already built into the amplifier. Connect the Tip and Ring of that Analog Extension Port to the "TEL BAL" screws (T&R) on the Bogen. Bogen says in the manual for that...
  12. Billx1

    Voice Mail to Email using GMX.Com but no longer works

    GMX has changed their IP Address to 74.208.5.1 Try using the new address. I just tried mine and it works OK for me. Maybe your IP Address is on a blocked list for Security issues?? Maybe your computer has a trojan or malware where it is used to Spam???? Just going through the possibilities...
  13. Billx1

    IP Office 500v2 SIP Trunk Issue

    Did you create any "Dial Direct" Short Code(s)???
  14. Billx1

    Parsing a String

    Sorry for the delayed response. Last week was vacation time for me. Anyway, Skip I tried the Split/Array approach initially and because of the spaces in the names it would not work for me. Chris, I worked on this for awhile after reading your post and I was able to come up with Regular...
  15. Billx1

    Analog phone ports can make and take calls but no ring

    Thank you for the correction. I will certainly remember that.
  16. Billx1

    Analog phone ports can make and take calls but no ring

    The United States and Great Brittan: The only two countries on Earth that are separated by a common language. Dwight Eisenhower
  17. Billx1

    Parsing a String

    Hello group, I have encountered something that I cannot figure out. I have a piece of equipment that sends data via RS-232 to my computer. I can receive it ok and it is saved as a string similar to this Stack=3 Ask=1 Base=0.0 Ast="Mary Smith(201)" Bst="Jim Smith(202)" [Jim Smith(202)]...
  18. Billx1

    just upgraded IP Office V2 from R8.1 to R9.0 and gets "No License Available" on 1416 and 1

    I believe your problem was because you missed a step: • Reset system to factory default. • Shut down system and removed sd card. • Format sd card ip office A-Law. Here you should have Recreated the SD Card using 9.0 • Fitted sd card into unit and restarted. Then there is no need to do these...
  19. Billx1

    Record 1616 voip set conversations

    There usually isn't any Talk Battery on the handset receiver circuit. It is more like a Dry AC circuit. Try attaching your butt set directly to the first accessible point of the receiver circuit inside the phone and see if you get audio there. Different buttsets will act differently when...

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