Analog phone ports can make and take calls but no ring

[pmcook]

I just got a call from a facility where I installed 100 analog phones. It's a hospital. We used 3 of the 30 port modules and a phone 8 plus ATM. They say some of the phones, a few, can make outbound calls but the ringer does not work. They were using a test phone prior to installing the actual phones that will be used so it probably is not a bad ringer in the phone or a volume switch.

 

[amriddle01]

Or an old digital port without the capacitor for ringing, seen that a few times

 

[budbyrd]

My biggest concern would be that the IPO doesn't use a standard ring voltage of 90VAC, usually more like 48VAC. We have had problems with older phones and LRA's built to that standard not working when we cut them over. Newer analog phones don't use the old mechanical bells and will ring with just about any voltage. Hook a but set up on the port, if you get the ring with that then it is a phone issue.

Think twice, speak once~~!!~~

 

[pmcook]

It's a new phone. I did mention these are analog ports.

 

[pmcook]

Yep, the old butt set to the rescue trick. I'll see how it tests out.

 

[amriddle01]

Ports, as in on the wall, should have said sockets. Here in the UK an analogue socket has a capacitor fitted to divert AC ring voltage to pin 3, where as digital sockets don't, so will not ring an analogue phone

 

[budbyrd]

No wonder you chaps across the pond don't use much in the way of analog equipment. Sounds like you took a simple concept to a whole new level... The only stranger ringing concept I have worked with was a DC reversal ring...

Think twice, speak once~~!!~~

 

[pmcook]

I see. We do not have that here. Same wiring standard for analog or digital and the same jacks as well. It's all 24 guage twisted pair.

 

[amriddle01]

Lol, your analogue phones also use AC ring voltage but the handsets have the resistor built in so can use a standard jack, when using a handset where with the resistor is built in (test butt) a digital socket works just fine here too

 

[amriddle01]

Capacitor sorry, not resistor

 

[pmcook]

Seems like the phone would be the logical place for the cap, to me anyway. You Brits have to just be different from us Yanks.

 

[amriddle01]

It all boils down to one company BT, which used to be government run calling all the shots, so what they said went. But as for us having to be different, turn the finger round. It's the US push for, and since re-enforcement of independence from Britain that has driven the seemingly needless disparity/difference in language, standards and technology, trying to make your own history as it were. But that's a whole different discussion

 

[Billx1]

The United States and Great Brittan:
The only two countries on Earth that are separated by a common language.

Dwight Eisenhower

 

[pmcook]

Not meaning to be picky but that was George Bernard Shaw.

 

[Billx1]

Thank you for the correction.
I will certainly remember that.

 

[budbyrd]

but... but... we invented the phone... how could we be doing it wrong? And until the 80's Our Uncle Sam controlled the phones (by proxy through AT&T) {Now that same Uncle taps every-bodies phones}

Think twice, speak once~~!!~~

 

[sizbut]

but... but... we invented the phone..." are you doubting that it was that Scottish fellow Mr. Bell then.

Stuck in a never ending cycle of file copying.

 

[IPGuru]

there is more that enough evidence to show that it was not Mr Bell

A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear

 

[montyzummer]

Apparently two German dudes , beat the yank`s by 4 years...mind you that is wikipedia

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[mforrence]

IPO does MUCH better when paired with analog phones that use electronic ringers vs mechanical ringers. Even a new phone with a mechanical ringer will often purr softly instead of ring when on IPO analog station port. One test is to call the phone and, even though it isn't ringing, lift the handset anyway to answer. Just to be sure nothing else wonky isn't going on.