All,
I have a manager of a sales group that wants to log out an agent via a shortcode from his phone without having to walk over to that person's phone. They all have a login/logout button, and you know sales guys walking out the door without logging out. They do twin their phones to their...
All, Sorry that I didn't post the next step that I did, just waiting, hoping it was it. I took a new out of the box processor and new SD card, up graded everything and reprogrammed it from scratched, no coping and pasting from the old config. The only thing that I imported was the licenses and...
Intrigrant I just look at the system and GBM32_B_1_1_0.hex is present. Anything else you can think of?
Holdmusic34 I have already deleted the user account and recreated it, sorry if I didn't state that in the beginnging.
I have an IPO release 9.0.3 and it has been installed for a few years now. The receptionist has a 9508 and 2 BM-12's and soft console. Recently, the BM-12's are showing users phones ringing or they are on a call. Soft Console and system status show that is not happening. When I unplug the...
Good morning. Has anyone ever set up voicemail to email using setting that goes directly to Go daddy? If so can you share them with me that would be great. I have a customer that has embedded voicemail the IPO is 9.1 and I'm looking for an easier way to do this. In the past I have used hmail...
So to end this, I went into security setting and turned on TFTP and it now works. The computer that soft console is running on is a windows 7 home edition and it works just fine. Thanks again for the information.
I have a customer with a IP Office 9.0 and I just installed soft console, with the correct license, installed program, opened it pushed the browse button and it was able to find the IP Office. We I pushed the user list drop down, it said it could not connect to the IP Office. If I manually...
when you are setting up a post dial action, it is asking for an extn. I have tried the short code still didn't work.
The funny thing now is, I have a different customer that wants to use this for their back door, so when FedEx pushes the door phone button it currently just rings 3 phones and...
ok, what I'm trying to go is have a button on a phone that is a short code of *210 VM Collect "Code110". That goes to a start point in VM Pro called "Code 11" that is a post dial action that will play a pre-recorded message. The post dial action is then going to an phantom extension of 310 that...
I have a customer that we just upgraded from a 500v1 to a 500v2 on release 9.1.7. I set them up with post dialing to be able to play a message with the press of a button. It was working up until the time of the upgrade. I have unchecked the inhibit off-switch forward/transfer on both the...
Thank you for the response, but after a long conversation with their IT guys, I think the hmail server is the best course of action for now. I just didn't want to go in and break something.
I have a customer that has a ip office 8.1 release with embedded voicemail. they want to start using voicemail to email. they currently have a hosted email server offsite that is set up for gmail. There IT guys have set up an account for me and said that relay is no problem. I tried different...
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