Hunt group log out via short code. 1

[larrythephoneguy]

All,
I have a manager of a sales group that wants to log out an agent via a shortcode from his phone without having to walk over to that person's phone. They all have a login/logout button, and you know sales guys walking out the door without logging out. They do twin their phones to their cell phones when they work from home. They are cool with just walking over to that phone and pushing a button. Any thoughts?

 

[TouchToneTommy]

Base extension matches user extension
Set up the Sales guys' phones with hot desking, and the same code for all, such as 1234
Create a simple short code, such as *#1XX / Extension Login / 1N*1234 (extension numbers are 100-199)

Sales guy at Ext. 150 walks out without logging out of his hunt group.
Sales manager dials *#150 at this phone, sales guy's extensions is now active.
Press the logout button to get him out of the group
Dial *36 to log out as 150 and return to regular extension

 

[larrythephoneguy]

thanks, that works.

 

[IPGuru]

When Sales guy comes back in, Manage folows the below procedure:-

1) Remove cricket/baseball bat from back of scull
2) repeat step 1 rapidly untill sales guy gets the message





Do things on the cheap & it will cost you dear