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Hello, I have connected an IP Office500v2 7.0 with BCM450 R1 using a PRI(E1) QSIG. Voice is working, but I can not see names on phones's display (neither of them). Using IPO Monitor, we can see the names of both sides on DCH messaging, but these names are not showing up on phones. BCM have...

OK, but I guess that all this can be boutght at once... because generate 2 Orders it's dificult. And the delay for the instalation will be longer. Avaya really doesn't help... :(

So, when I get the new hardware I have to give to the distributor the older licenses and the new ID so they can give me back the licences for the new ID, is it ok? And I've just read about the license for CCR, so I buy this licence and the older licences become valid for the new system. But...

Hello, We are planing to upgrade an IP Office 412 5.0 to 500v2 7.0. I understand that with a licence of upgrade all the licences of CCC, Voice Mail Pro, etc will pass to the new sistem, and that if I buy the carrier card for the VCMs I'll get IP Phones Licenses. The question is about the...

When I put an analog telefone in the GSM base it rings. Maybe changing the trunk's region :S.

Hello, I'm installing an IP Office 500v2 7.0. I have a problem installing the celular base (Licea GSM), the IP Office does not recognice the ringing, and you can not know if you have a incomming call. The analog trunks of the carrier doesn't have this problem. Thank you for your attention.

Hello, Anybody knows wich are the deferences betwees Avaya Qsiga and Qsigb? Thank you,

You have to go to regedit and activate the option to see the authorizacion codes in the IP Office Manager. HKEY_CURRENT_USER\Software\Avaya\IP400\Manager\EnableAuthorisationCodes Change the value to 1 and restart the manager.

Thank you!! the IP Office is updated now, I hope the problem will be solved. After I can go to the client and update their PBX too. :)

Have yout tried with Xlite?, it is validated for Avaya: SIP PC-based softphones: • CounterPath eyebeam/xlite

Yes, I'm new with this PBX, I work with Nortel... you know the history... :(. I've upgrade this IP office from 6.0 to 6.1, I just upgraded the manager, it was easy. My manager is for 7.0 now, can I upgrade to 6.1.12 with this manager? Thank's for your patience!!

Hello, hairlessupportmonkey how can I bringing the switch up to 6.1.12?, I have the same problem with 2 IP Office, one of them is the IP Office of the laboratory!, it's only for demos and tests, once a month has this problem. The IP Office is 6.1.12, I've upgrade my IP Office Manager for 7.0...

Ok, thank you all :) I think it's posible give options to the customer. Thank you for your time!

Oh, I see! I didn't know that the Licences for IP Phones were new :(, now I really understand why upgrade to 5.0. I dont' know about the VCMs, but I think they will need al least one of 64, because they have 3 PRIs :S.

The PBX was an older versíon (not 5.0), it was upgrades to 5.0. So, I'm not sure about the licenses, because this PBX has licences for Agent CCC, supervisor CCC, Server CCC, VMPro, Phone Manager PRO, etc. And I think it will need the licences for Preferref Edition and Advanced edition, and...

Yes, I think they have to upgrade the PBX to 7.0. If they change to IP 500 V1 now after they will have to change the hardware again soon. The problem isn't the software but the licences of VoiceMailPro, Contac Center and others, I think this should be expensive. But you have to do it sometime :).

I don't want to downgrade, I wanted to change the hardware of an IP Office 412 5.0 whitout upgrade the software, it has more than 200 users :).

OK, thank you. Then, I'll recomend upgrade the PBX to 7.0 :S. De una vez! jejeje

Hello all, Do you Know if it's possible to install a release 5.0 on an IP Office 500v2? or it's necesary to upgrade to 6.0 or 7.0? I know it can be on IP Office 500v1, but could I buy a 500v1 now? Has somebody found a document about compatibility o something like that? Thank you,

Interesting, I can't go to Avaya with 5.0... this a reason to buy the 6.0 or 7.0, with 500v2 of course... If both ports are in the same LAN they work togheter?, they balance the data? or should be working only one? Excuse me, I started with IP Office with 6.0 :S, I dont know much about the...