IPO 6.1 HTTP service stops? 1

[MattRutter]

Hi... have a customer running 6.1 on an IP500V2. They move IP phones (16xx) around a fair bit, and twice now have recieved HTTP 503 errors when a phone tries to reboot.

When trying to access the SD card from Manager, we get the same error.

A reboot of the IPO cures the problem...for a while!

Anyone seen this and have a cure?

Cheers, Matt

 

[hairlessupportmonkey]

take the card out, format it in your pc / laptop (USING MANAGER) and then use manager again to re-create it.

ACSS - SME

 

[MattRutter]

Thanks, HSM

That was done when I built the system 3 months ago...are you saying the card has got corrupted?

Matt

 

[hairlessupportmonkey]

its possible.

just do it as a matter of course. then upload all the phone files again. all else failing, try setting up a local HTTP server and see if that works any better.

http://www.keyfocus.net/kfws/

just make the Home folder your Manager folder.

ACSS - SME

 

[MattRutter]

Thanks HSM...

Did a re-format of the SD card, and the system has been fine for the last 4 weeks or so...

But it's just failed again, in the same way... Customer's not happy with it, and wont provide a pc for an external HTTP server.... Should I suspect the card itself?

Matt

 

[tlpeter]

Is it on 6.1.5???


BAZINGA!

I'm not insane, my mother had me tested!

 

[tlpeter]

Is it on 6.1.5???


BAZINGA!

I'm not insane, my mother had me tested!

 

[DavidCT]

On a PC install HFS, a very light weight HTTP server you can download for free.

You point it at your manager folder. Works like a champ, especially for the new 16xx and 96xx phones which require faster communication than an IPO chassis can proxy.

 

[hairlessupportmonkey]

how many IP handsets?

also, try bringing the switch up to 6.1.12

good luck!

ACSS - SME

 

[Rossana1702]

Hello, hairlessupportmonkey how can I bringing the switch up to 6.1.12?, I have the same problem with 2 IP Office, one of them is the IP Office of the laboratory!, it's only for demos and tests, once a month has this problem.

The IP Office is 6.1.12, I've upgrade my IP Office Manager for 7.0.

Thank you!

 

[DanACS]

Sorry, you do Demo's and Tesing on the IP Office but don't know how to upgrade the system?


ACSS - SME
APSS - SME
APDS - Unified Communications
ACS - IP Telephony
ACA - IP Telephony

 

[MattRutter]

tlpeter, Yes, 6.1(5) at the mo...will be upgrading to (12) on Monday....

 

[Rossana1702]

Yes, I'm new with this PBX, I work with Nortel... you know the history... .

I've upgrade this IP office from 6.0 to 6.1, I just upgraded the manager, it was easy. My manager is for 7.0 now, can I upgrade to 6.1.12 with this manager?

Thank's for your patience!!

 

[tlpeter]

When you the binfiles then yes you can.
You only need to change the working directory.

BAZINGA!

I'm not insane, my mother had me tested!

 

[amriddle01]

Why do they physically move the handset instead of just logging off/on when they need to move?

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[Rossana1702]

Thank you!! the IP Office is updated now, I hope the problem will be solved.

After I can go to the client and update their PBX too.