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  • Users: tirk
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  1. tirk

    Adding time to Voicemail

    Where is the setting in Avaya Messaging Administration for changing the default length of mailboxes? thanks in advance.
  2. tirk

    Voicemail size?

    turns out I have to change it in class of service but cannot do so individually. Pretty inflexible.
  3. tirk

    Voicemail size?

    Using Modular Messaging and employee wants to increase the size/time of their account. I couldnt find the settings in Avaya Mess admin web interface. Im sure its there somewhere?
  4. tirk

    Calls being forwarded

    i suppose this coverage path kicks in after no answer which directs it there. I just dont know why.
  5. tirk

    Calls being forwarded

    An employee is on vacation and her calls are ringing at another station after 'cover' is displayed after one ring. Her voicemail eventually answers but its apparently ringing at another desk. There is no bridged appearances for this extension pointing it there so I am not sure why it is. I...
  6. tirk

    Intermittent Dialing issue

    We were dialing out with 9, 1 + area code + 7 digits but before finishing it began to ring a few times in a row. If nothing was changed in the ARS or trunk groups, any idea what would cause this? It began working normally 2 minutes after but it has me worried. I have yet to run a trace.
  7. tirk

    Calls straight to voicemail

    thanks. looks like you beat me by a few seconds.
  8. tirk

    Calls straight to voicemail

    I got it. after checking the dialplan I see the 7xx range is available giving me plenty options. I set Remote SAC to 777 and 787 and deactivated the user that way.
  9. tirk

    Calls straight to voicemail

    nope nothing for remote SAC and yes I have console permissions. I just need to be able to add it to FAC but cant currently.
  10. tirk

    Calls straight to voicemail

    thank you all for your replies. I have some more questions. I tried to activate Remote SAC so I could activate/deactivate that way as well. But it wont let me add any numbers except FACS that are already assigned. Enter 1-4 digit number; * and # may be used as first digit. Here's my diaplan...
  11. tirk

    Calls straight to voicemail

    oh thanks. Should I just change this to no? Why is it only going straight to voice on this extension only when many use the same coverage path?
  12. tirk

    Calls straight to voicemail

    coverage path: Coverage Path Number: 1 Cvg Enabled for VDN Route-To Party? n Hunt after Coverage? n Next Path Number: Linkage COVERAGE CRITERIA Station/Group Status Inside Call Outside Call Active? n...
  13. tirk

    Calls straight to voicemail

    GENERAL STATUS CONNECTED STATION INFORMATION Part ID Number: unavailable Serial Number: unavailable Station Lock Active? no TOD Station Lock: no page 2 CF Destination Ext: Enhanced Call Forwarding Destination Internal...
  14. tirk

    Calls straight to voicemail

    GENERAL STATUS Administered Type: 2500 Service State: in-srv/on-hook or disc Connected Type: N/A Extension: 4804 Port: 01C0507 Parameter Download: not-applicable Call Parked? no SAC Activated? yes...
  15. tirk

    Calls straight to voicemail

    I dont think there is a send-calls button on this analog phone at a remote site but when dialed it goes straight to voicemail and shows (cover) as soon as I dial it. is there another setting within the switch that may have been changed? I cancelled any remote forwarding with FACs but that...
  16. tirk

    International Calls

    I have a user at a remote site who I need to give permissions to dial London for a week. I changed the cor and frl to accommodate this but it didnt seem to work.
  17. tirk

    PBX IP address

    How do I find the IP address of PBX using Avaya Site Administrator?
  18. tirk

    AMA password

    Is there a way to reset or retrieve my sysadm password?
  19. tirk

    New drops added

    I have one but hes just a contractor and less informed than me which is almost impossible.
  20. tirk

    New drops added

    ill take your word for it.

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