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Hello - I have a meeting with my boss at 2:00p CST and I have to learn everything there is about the Miran card to tell him. From studying I have found the following. Can you explain how I pull it all togehter. I can not seem to get the LD 22, SLT command. Does anyone have the 123 on it? THANK...

I read through the other threads and did not see anything on this. We are all stumped. Any help is appreciated. Application: Call into AT&T Conf bridge from Nortel IP 2033 phone then other users call into bridge. Volume is turned up. Phone works fine on regular call. Problem: In various...

I think that is Call FWD offsite. Need Transfer offsite. Lets see what comes back. Thanks,

Can someone please tell me what is the CLS that allows a phone to transfer offsite? I want to make sure one of our phones does not have that capability. Thank You,

OK here is one for you. There is no phone plugged in, and there never has been. So that would be different than a misdial to 411. Ideas?

The president is 4111. Do ya think maybe they were dialing 411? All of the 6xxx numbers are in one group together that go out the same trunks they just can not dial LD. They have their own COS for no LD. Whenever someone calls this 4111 it is always from a 6xxx number which is in our apartments...

I had this same problem with 4 digit faxing between faxes. The problem was the transmit & recieve speed on the fax machine. I had to change the speed to 14400 from 32000. Hope this helps.

It is just an analog. I have removed the path to VM & the VM box. DES 6302 TN 052 0 13 03 TYPE 500 CDEN 4D CUST 0 WRLS NO DN 6663 6 MARP CPND NAME APARTMENT 716-2 XPLN 15 DISPLAY_FMT FIRST,LAST AST NO IAPG 0 HUNT 4300 TGAR 0 LDN NO NCOS 2 SGRP 0...

YIKES!!! Can someone help please? Occassionally the president of our company receives a phone call to his VM box in the middle of the night. The VM says he has a message from x 6663. When he retrieves the message there is no message. It has happened on several of our 6xxx extension number over...

The exact message is this: "The Add - In call pilot help (nmdcext.dll) cannot be loaded and has been disabled by Outlook. Please contact the add in manufacturer for an update. If no update is available, please uninstall the add in." Where would I go to fix this? I am the CP person. Thanks,

Hello - Can anyone tell me about this please. We have CP DT msg installed on our PC's. When we log into Outlook this message comes up everytime that asks if we want to download the address book. Is there anyway to keep that message from popping up? Is it per license or global? Is it in the...

OK again I have a 3904 ACD Contact Center phone. I know I deacquire it. Then I need to change the TN. Is there anyway to do that besides outing the station and rebuilding it? After I have deacquired the phone, can I use the "mov" command on an ACD phone? Let me know. Thank You,

YES YES - YOU ARE CORRECT. Thanks,

Is there anyway to change a TN without outing the phone completely? Phones are 3903's & 3904's. Some are ACD phones & some are not. Thank You in advance.

as a 18 year AVAYA programmer & a 5 year Nortel programmer I am felling very big in the head @ now. WOO HOO.

ONE FOR THE USER!!! WOO HOO. The correct answer is: Under options on the physical phone go to volume, then depress the BUZZ key and lower the volume all the way. YEAH. This worked. I think I was over thinking it. THANK YOU,

Can I pick this back up? When an agent is on an ACD call, they want their DN call to flash instead of buzz. Can someone add to this please. Thanks,

Is it under CLS somewhere?

on the phone itself? Under ld 20, under prt, tnb? This is a call center agent. Is there a CLS for ring and a CLS for Beep? or am I way off? Here is the phone: TYPE I2004 CDEN 8D CTYP XDLC CUST 0 ZONE 000 FDN 4300 TGAR 1 LDN NO NCOS 6 SGRP 0 RNPG 501 SCI 0 SSU LNRS 16 XLST...

YEAH - We just got a the new Contact Center 6 software for our CS1000. I hope this is the same forum. If I need to go to another forum, please redirect. Thanks, Question: This is new for me. Can you please tell me where do I change it where the agent sees flashing instead of the beep when they...