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Under the mailbox settings, ensure that the heading for auto login is disabled. Light Travels Faster Than Sound, Which Is Why Some People Appear Bright Until You Hear Them Speak.

Program as follows: -under either DIL table or DID table to enable CLI ring for main line -under 6. Feature - System speed dial - program the number within there and send it to an ICD group that has no members in it (via CLI destination tab) Good luck Light Travels Faster Than Sound, Which...

You have to remember that when you add a BST door phone, you have to reboot the BCM. Light Travels Faster Than Sound, Which Is Why Some People Appear Bright Until You Hear Them Speak.

What Pbx are you connecting the set to? I do believe that they are only compatible with the NS series. If the cabinet is a NS series, what is the software version? Light Travels Faster Than Sound, Which Is Why Some People Appear Bright Until You Hear Them Speak.

The only time I've seen "Licenses dormant" is when the system has been updated from an older version (7.0 or 8.0) up to 9.1 version. Has this system been updated recently? Otherwise what critchey said could be causing the problem. Light Travels Faster Than Sound, Which Is Why Some People...

Is the no audio inbound or outbound? Or both. Usually no inbound would indicate a firewall issue ( blocking ). Light Travels Faster Than Sound, Which Is Why Some People Appear Bright Until You Hear Them Speak.

Agreed about the power supply causing the issue. I would perform a restart on the system and see if the KSU stops working after a while. If it still does after the restart, then it's more than likely the power supply going flakey. Light Travels Faster Than Sound, Which Is Why Some People...

Unless you need an outdial situation with your mailboxes, restrict the voicemail ports from any outbound dialing. Light Travels Faster Than Sound, Which Is Why Some People Appear Bright Until You Hear Them Speak.

Physically switch the CO line at line 2 and line 3 and see if you get dial tone on two. This will tell you if line 3 has dial tone. If you get dial tone at line 2,and no dial tone at line 3, then you have a bad CO port. Remember to switch them back. Good luck. Light Travels Faster Than...

I would go onto the Panasonic service website and download the USB drivers (if you don't already have them saved prior) and reinstall them. However, if your laptop has a finger print reader, uninstall it as it will interfere with the usb driver installation. Light Travels Faster Than Sound...

I was forced to learn the IPO once Nortel performed it's disappearing act. I've worked with Norstar, BCM, Toshiba, Mitel, and Panasonic systems for over 20 years. The Avaya tests (and their online courses) are, to me anyway, a joke. The last Avaya certification I had was 7.0 release. The company...

Thanks for info snowman50, I rebooted the PC and restarted the LANCTE service and it started to work properly. Thanks to all for your help. LIGHT TRAVELS FASTER THAN SOUND, WHICH IS WHY SOME PEOPLE APPEAR BRIGHT UNTIL YOU HEAR THEM SPEAK.

Yes the caller ID is working as it is displayed on the phone itself, just not the console. The integration is via TAPI (Lan CTE license on BCM). LIGHT TRAVELS FASTER THAN SOUND, WHICH IS WHY SOME PEOPLE APPEAR BRIGHT UNTIL YOU HEAR THEM SPEAK.

I have a BCM 400, version 4.0, with the Convertec console installed on the reception PC. The application works except for when a call comes in (PRI lines), the console screen doesn't show the call coming in nor any caller ID. Any ideas why? Everything looks setup correctly to how I've done them...

In the Nortel doc's. Have fun trying to find them though. Look under the Administrator guide, but the instructions are scattered around different guides. Maybe your interconnect can help you if you call them. LIGHT TRAVELS FASTER THAN SOUND, WHICH IS WHY SOME PEOPLE APPEAR BRIGHT UNTIL YOU HEAR...

Most definitely not. Two different beasts entirely.