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Ed, please advise what vm system you are using.

Could someone advise if my Supplemental Server should be listed in the MAS section at the bottom of my VMSC? Many thanks:)

Relphino, I don't know of a way to import greetings as a wav file. You can import Caller Application prompts and Automated Attendant recordings.

Sorry Ken, yes the alarm is VS,PORT,5. Thank you!

System is MM 4.0, 2 MAS, MSS with SIP Integration. I see these all the time on customer systems and I understand they are self correcting and that the alarms when they are received are "resolved" notifications. My question is can anyone suggest what causes these - I have one customer who is...

Adminman, is there a particular reason why you are using a caller app to transfer callers who press zero to a VDN, why not use the personal operator function to do this task.

Keith, assuming your backend is an MSS, you could create a class of service and reduce the number of days messages are saved to 1 or whatever number you want and move this/these users into that class of service.

This setting can be found in the VMSC > TUI > Message Timing Tab > "seconds to pause....

Do your Real Speak errors coinside with making multiple/consecutive changes in Caller Applications?

http://support.avaya.com/css/P8/documents/100059618, start at actual page 90. Hope it helps,

Can you ping your AD/GC, can you do an FEDBQuery, What error message are you getting?

Is there a particular reason you want to move them to MAS 1, MAS 2 is just fine - what you could do is add MAS 1 so it also can light lamps - this way the load is shared between the two servers. If you're set on moving them you can find the proceedures in "Modular Messaging S3500-Family...

Ken, I know you know this, but you might double check to make sure that on in the VMSC > PBX > Outcalling tab that it's set to mulaw - I just ran into this - drove myself nuts troubleshooting only to find out I forgot to change it from alaw.

I presume you have an MSS backend, change the record times in your COS.

Q. Is there any way to change where "3" transfers on a per caller application basis, if the original extension the caller is transferred to does not answer? A. Yes, On the "Applications" in the properties you can set up a Customer Operator, another way to do it is to add another node in your...

MM 4.0, Exchange, SP3, Patch 4 Has anyone experience this before and can help out with a resolve? When I run the vmenable tool my users "Find Me" "Call Me" and "MWI" are being disabled on the "User Option" tab in Active Directory. I am using the /ip /id parameters and their settings are being...

If the MAS lost connectivity with the MSS, it should have continued to process calls and spool any messages that were left. You are saying that it was not and reboot the MSS corrected that problem. Sounds like there was something else going on.