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Apologies, should have mentioned was trying to do this from Telset programming. Was able to get this resolved but going to document here as reference as the normal steps to set time alone or set date alone did not save, but when doing them together date then time it did. For some reason...

Have an NEC Neax 2000 IPS that seems to have lost date and time - display phones show Jan 1 0000 - and time resets to 0100 with power cycle. Going through Command 02>2 to set time, says OK, shows correct time, but when picking up handset/hanging up to exit command it returns to wrong time...

Found a customer site with Comdial FXII system and Impact phones. Would like to unrestrict a couple phones but cant find info on programming from main station. Install/Program Document says certain things (including restrcition) may be modified from programming via the Main Station but im...

Business Element Manager installed on a Windows 11 PC - has anybody done this successfully yet? I recall on the Windows 10 install we had to use a specific version of java and then update the batch file to point to the correct JRE location and got it working. But has anybody tried this after...

Hello - on a NEC sv8100 - logging in thru webpage to System Data - going to program 15-01 Extension Basic setup - name - unable to change name, it gives me error "Enter any characters" pops up in a dialog box when I hit apply. I am able to change name from telephone set manually, but want to...

Thank you both- Tommy, how do I contact you ? is your email on your website somewhere?

Hello again - trying to repair some old Partner Mail 03 stand alones to replace a dead one but can not remember how to re-serialize. When attempting to log in from a partner telephone as admin, no default passwords work - I'd like to reset/default the system. When attempting to log in from...

Mitel 3300 - unable to set date time. Get error: Generic Forms Application Server: Internal Database Error! System: MCD 4.1 SP1 ( 10.1.1.11_2 ) AX Controller Stand alone system, no cluster, cards 1 & 2 are 4+12 combo cards, cards 3 & 4 are 24onsp cards ; all phones/other system functions are...

BCM400 3.7 - A customer is under-going remodel work and during this time a digital set will be unplugged for periods of time. While the set is unplugged incoming calls to its Target Line ring busy instead of going to it's voicemail. Call Pilot voicemail ext: 439 Extension: 245 - Setup: Fwd no...

Dialogic Board D/42 NS works on DSI16 (shows up as 7310 on bcm), but not with DSM32,shows up as 7100 So I have a few scenario's and am wondering if anybody found a workaround without having to replace equipment. BCM400 v3.6 with a DSI16 (Digital Station interface) has 4 ports connected to an...

I have a few Partner Mail PM04 units to repair/test etc.. on at least one of them it boots up but I can not log in with serial number as the password. As a test, I swapped the Hard Drive from a working unit to the trouble unit, it boots up and works, but I had to use the serial # of the working...

They show 450 Release 6 ( See Screenshot: http://i.imgur.com/HzsFoqK.jpg ) Manufacturing SW Version: 450.06 SW Version: BCM450 Release 6.0 I can only assume the BFT I purchased was purchased as a release 6 and that must be why I never needed to purchase an additional "upgrade" keycode.

Maybe I'm misunderstanding, but i'll recap: BCM450 Base Function Tray (BFT) does not have a separate Media Services Card (MSC) - it is "on board" on the BFT. So when I refer to the release of the BFT of a BCM450 the system ID is tied to that. When I look up the System ID of my "defective"...

Correct - I had a release 5 BFT/system that died. I swapped the BFT (which showed on Avaya's website as a R6) but kept the old HDD. Used KRS.avaya.com to transfer keycodes from old bft (r5) to new bft (r6) and it worked. Then restored my r5 backup and it worked. Confirmed system shows it is now...

You are correct about the system ID being held on the BFT. However when it came down to it we tried anyway - I was able to transfer the keycodes from the old (release 5) BFT to the new (release 6) BFT and successfully restored the release 5 backup I had. All is good. Thanks.

Have a BCM450 R5 backup, BFT replaced is a R6 - will a restore work? BCM450 BFT is being swapped. The BFT/HDD was a Release 5. The new BFT being installed is a R6. Will I be able to do a restore of my R5 backup to the R6 BFT ?

Ok so I found out that -D (Delayed ring) is a fixed 2 rings and can not be changed. To make things more fun I'm now trying to straighten out voice mail and the merlin messaging. I've referenced the link here ( http://www.tek-tips.com/faqs.cfm?pid=689&fid=3787 ) but want to get more info. What...

I thought you could get them from Support.Avaya.com. Release 9 was the newest, I think this is the direct link: ftp://ftp.avaya.com/incoming/Up1cku9/tsoweb/legend/WinSPM9.zip Or the list of links on the support page: (...

I'm trying this now - but ran into another question: How can I adjusted delayed ringing timer ( -D ringing ) from 3 rings to 5 rings?

Have a Magix 3.0 system with several lines and phones. Trying to have a group of phones ring initially, then a second group ring if the first group does not answer in a timely manner. Example: I want to have phones 200, 201, 202 all ring with incoming calls (during daytime) (Group 771) ; I...