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I am looking for support on configuring an Euro/ISDN E1 circuit on a MiVoice250 system with an E1/T1 PRI module. We could get the E1 clocking (2.048mhz) to sync but could not get any b-channels to come online. The only option the MiVo250 system has on an E1 is the ISDN Switch Type = PRI Net5...

Thanks for your response. I have that programmed for single digit transfer to valid mailbox extensions. How does the Main Auto-Att provide these functions as I am not able to get it working right.

Hi, I have set up a MLAA on an embedded voicemail on a CX controller Rel 6.0 SP1 however I am having difficulty is having it dial by extension or by name. The VM option to dial any extension is set to yes but it still does not work. Any thoughts? Thanks.

Thank you all for the suggestions. I will look into the feature code issue and see what happens. Jim, yes we are backing up the system after changes to the programming. I will look for the system flag you suggested also.

Hi, I have an issue on a Mitel 5000 system with analog trunks assigned to keys on digital extensions. Recently the customer has been complaining about the ability to make calls and when we arrive on site to investigate we notice that the trunk access on the phone is no longer there. So we have...

OK, that suggestion worked like a charm p011406. Thank you for the advice and assistance.

Ok thanks for that suggestion, I will try that and post the results here.

jrgood0852, I believe they were always programmed this way as I indicated we inherited this system from the customer's previous service provider and they have no backups on site. kwbMitel, I can't delete the set before removing the key programming and I can't remove the key assignment because...

Ok thanks kwbMitel for your response, however when I tried your suggestions I have encountered some more issues: 1) The system has no spare IP licenses to for programming new extensions and all programmed phones are local-only dn. 2) I cannot even program the trunk on another phone as DTS. In...

I have an issue with a 3300 installed for a customer and programmed by another provider. A DTS key was programmed on a 5330 set and now they want to put that trunk into a group for all extensions to access. The 3300 is not in a clustered environment so I am not sure why the extensions were all...

I thought so. I am going to reprogram the system to use ARS and see if that makes any difference.

Ok and in MCD 6.0 this is programmed in the digit mod form correct?

Is a tone plan needed when using DTS? The customer is not using ARS to dial out, the system is programmed as a key system where all the lines appear on all the phones and the users just select a free line and dial out. No leading digit of 9 etc.

The customer is using DTS so ARS is not used and the digit modification table does not allow for programming of a delay, does it?

I am having a peculiar issue at a customer's site with a 3300 running MCD 6.0. They are using four analog trunks terminated on the AMB and from time to time when dialing a number the call would be routed to the incorrect party. For example if they dial 7584539000 the call would be terminated at...

SIPCallTrace: (25/10/10 16:05:20) Incoming -- method BYE(2) chid: 0 Far End Signaling IP: 10.21.45.4:5060 Calling: 7201 Called : 94526197 SIPCallTrace: (25/10/10 16:05:20) BYE sip:94526197;phone-context=UnknownUnknown@fnbslu.com:5060;maddr=10.21.6.6;transport=udp;user=phone SIP/2.0 From...

The phones are digital T-series phones configured on the BCM50. I did a SIP trace as you suggested and notice a difference between the calls mainly the trying and session progress messages. What I have found out also is that the calls from the main site have no issues i.e. ring back is heard on...

I have a BCM50 3.0 system connected to a CS1000 5.5 via SIP trunks for outgoing calls over an E1 PRI. When a user places a call from the BCM to an external analog trunk number no ring back tone is heard but the phone on the far-end rings. When a call is made to an external digital trunk number...

Ok thanks guys for all the suggestions and I did find where the problem was, MC32S card had a duplicate IP address programmed on the DSP TLAN IP address. Once I changed it everything worked fine....... THANKS!

We have just upgraded an Option 61C to CS1K M single group rel 5.5 and configured IP peer networking on it. The network consists of two Option 11C's (also upgraded to CS1k 5.5) and 15 Bcm's all at rel 4.0. The issue the customer is experiencing is that the main site (61C) cannot reach the other...